---
description: Compare Vonage Business Communications vs Optus Loop to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Vonage Business Communications vs Optus Loop Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Vonage Business Communications \<span\>vs\</span\> Optus Loop](https://www.capterra.com.au/compare/159047/164897/vonage-business/vs/optus-loop)

# Compare Vonage Business Communications vs Optus Loop

Canonical: https://www.capterra.com.au/compare/159047/164897/vonage-business/vs/optus-loop

> Detailed comparison between Vonage Business Communications and Optus Loop. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Vonage Business Communications | Optus Loop |
| **Overall rating** | 4.0/5 | 1.5/5 |
| **Total Reviews** | 320 | 4 |
| **Starting Price** | USD 19.99 | $40.00 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | Live Online, Webinars, Documentation | - |

## Best for

### Vonage Business Communications

Vonage Business Communications is a good option for small-, medium-, and enterprise-level businesses that need a scalable, easy-to-use VoIP platform with a wide array of solutions.

### Optus Loop

\-

## Key features

### Vonage Business Communications

- Automatic Call Distribution
- CRM
- Call Center Management
- Call Monitoring
- Call Recording
- Call Scripting
- Computer Telephony Integration
- Contact Management
- Dashboard
- IVR
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Presentation Streaming
- Real-Time Chat
- Recording
- Reporting/Analytics
- Video Conferencing
- VoIP
- VoIP Connection

### Optus Loop

- Call Center Management
- Call Monitoring
- Call Recording
- Contact Management
- IVR
- Reporting/Analytics
- VoIP
- VoIP Connection

## Links

- [View Vonage Business Communications Profile](https://www.capterra.com.au/software/159047/vonage-business)
- [View Optus Loop Profile](https://www.capterra.com.au/software/164897/optus-loop)
- [View Original Comparison](https://www.capterra.com.au/compare/159047/164897/vonage-business/vs/optus-loop)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Vonage Business Communications vs Optus Loop Comparison - Capterra Australia 2026","description":"Compare Vonage Business Communications vs Optus Loop to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/159047/164897/vonage-business/vs/optus-loop","about":[{"@id":"https://www.capterra.com.au/software/159047/vonage-business#software"},{"@id":"https://www.capterra.com.au/software/164897/optus-loop#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/159047/164897/vonage-business/vs/optus-loop#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/159047/164897/vonage-business/vs/optus-loop#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"publisher":{"@id":"https://www.capterra.com.au/#organization"},"inLanguage":"en-AU"},{"name":"Vonage Business Communications","description":"A long-time industry leader in VoIP, Vonage also provides business integrations and unified communications features that stack up well against the competition. Vonage Business Communications is a strong offering for SMB organizations looking for an entire unified communications platform that enables users to connect by voice, messaging, SMS, and video. The scalable solution helps companies deliver secure, global customer communications experiences to over 35 countries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/93ae08e1-70ba-4011-a30b-c987433275b2.png","url":"https://www.capterra.com.au/software/159047/vonage-business","@id":"https://www.capterra.com.au/software/159047/vonage-business#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":320},"offers":{"price":"19.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows"},{"name":"Optus Loop","description":"A telephone solution to help manage calls or teleconferences, share files, and make the office fully mobile.","url":"https://www.capterra.com.au/software/164897/optus-loop","@id":"https://www.capterra.com.au/software/164897/optus-loop#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":1.5,"bestRating":5,"ratingCount":4},"offers":{"price":"40","@type":"Offer","priceCurrency":"AUD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.au/compare/159047/164897/vonage-business/vs/optus-loop#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/30940/voip/software","@type":"ListItem"},{"name":"Vonage Business Communications vs Optus Loop","position":3,"item":"https://www.capterra.com.au/compare/159047/164897/vonage-business/vs/optus-loop","@type":"ListItem"}]}]}
</script>