---
description: Compare 3CX vs Spoke Phone to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 3CX vs Spoke Phone Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [3CX \<span\>vs\</span\> Spoke Phone](https://www.capterra.com.au/compare/158704/159762/3cx/vs/spoke-phone)

# Compare 3CX vs Spoke Phone

Canonical: https://www.capterra.com.au/compare/158704/159762/3cx/vs/spoke-phone

> Detailed comparison between 3CX and Spoke Phone. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 3CX | Spoke Phone |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 465 | 56 |
| **Starting Price** | $350.00 | USD 15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

### Spoke Phone

Companies with 20 to 10,000 employees that have high-value or complex customer conversations, or those operating in regulated industries such as banking, finance, insurance, and healthcare.

## Key features

### 3CX

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Customisable Caller ID
- Customizable Reports
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Analytics
- Real-Time Data
- SSL Security
- Single Sign On
- Virtual Extensions

### Spoke Phone

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Customisable Caller ID
- Customizable Reports
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Analytics
- Real-Time Data
- SSL Security
- Single Sign On
- Virtual Extensions

## Links

- [View 3CX Profile](https://www.capterra.com.au/software/158704/3cx)
- [View Spoke Phone Profile](https://www.capterra.com.au/software/159762/spoke-phone)
- [View Original Comparison](https://www.capterra.com.au/compare/158704/159762/3cx/vs/spoke-phone)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"3CX vs Spoke Phone Comparison - Capterra Australia 2026","description":"Compare 3CX vs Spoke Phone to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/158704/159762/3cx/vs/spoke-phone","about":[{"@id":"https://www.capterra.com.au/software/158704/3cx#software"},{"@id":"https://www.capterra.com.au/software/159762/spoke-phone#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/158704/159762/3cx/vs/spoke-phone#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/158704/159762/3cx/vs/spoke-phone#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"3CX","description":"3CX is a cloud-based and on-premise IP PBX solution that offers complete unified communications, suitable for any business size or industry. With 3CX, employees can work from anywhere. Key features include video conferencing, live chat, mobile apps and advanced contact center features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cefb624c-dc1e-403a-9541-4436aca1b281.png","url":"https://www.capterra.com.au/software/158704/3cx","@id":"https://www.capterra.com.au/software/158704/3cx#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":465},"offers":{"price":"350","@type":"Offer","priceCurrency":"AUD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Spoke Phone","description":"Spoke is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Spoke integrates with everything, personalizing conversations, driving productivity, and ensuring compliance. Trusted for over 250,000 conversations every day with features such as calls, SMS, WhatsApp, Team Inbox, programmable routing, Personalized IVRs, caller insights, forms, analytics, +more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/25ea0b3f-eb08-4729-9aad-d77533a65758.png","url":"https://www.capterra.com.au/software/159762/spoke-phone","@id":"https://www.capterra.com.au/software/159762/spoke-phone#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":56},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.au/compare/158704/159762/3cx/vs/spoke-phone#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"3CX vs Spoke Phone","position":3,"item":"https://www.capterra.com.au/compare/158704/159762/3cx/vs/spoke-phone","@type":"ListItem"}]}]}
</script>