---
description: Compare 3CX vs Zoho Voice to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 3CX vs Zoho Voice Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [3CX \<span\>vs\</span\> Zoho Voice](https://www.capterra.com.au/compare/158704/1029158/3cx/vs/zoho-voice)

# Compare 3CX vs Zoho Voice

Canonical: https://www.capterra.com.au/compare/158704/1029158/3cx/vs/zoho-voice

> Detailed comparison between 3CX and Zoho Voice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 3CX | Zoho Voice |
| **Overall rating** | 4.4/5 | 4.0/5 |
| **Total Reviews** | 465 | 46 |
| **Starting Price** | $350.00 | USD 34.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

### Zoho Voice

Sales and Marketing, Customer Support, Customer Engagement, Business Phone Calls, Tele-Marketing Agents, Call Centers, Contact Centers, Recruiters, Tele-Calling Agents

## Key features

### 3CX

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Tracking
- Caller Profiles
- Computer Telephony Integration
- Customisable Caller ID
- Customizable Reports
- Dashboard
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Recording
- Surveys & Feedback
- Virtual Call Center
- Virtual Extensions

### Zoho Voice

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Tracking
- Caller Profiles
- Computer Telephony Integration
- Customisable Caller ID
- Customizable Reports
- Dashboard
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Recording
- Surveys & Feedback
- Virtual Call Center
- Virtual Extensions

## Links

- [View 3CX Profile](https://www.capterra.com.au/software/158704/3cx)
- [View Zoho Voice Profile](https://www.capterra.com.au/software/1029158/zoho-voice)
- [View Original Comparison](https://www.capterra.com.au/compare/158704/1029158/3cx/vs/zoho-voice)

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