---
description: Compare Freshchat vs Limechat to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshchat vs Limechat Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Freshchat \<span\>vs\</span\> Limechat](https://www.capterra.com.au/compare/158117/1029875/freshchat/vs/limechat)

# Compare Freshchat vs Limechat

Canonical: https://www.capterra.com.au/compare/158117/1029875/freshchat/vs/limechat

> Detailed comparison between Freshchat and Limechat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshchat | Limechat |
| **Overall rating** | 4.1/5 | 5.0/5 |
| **Total Reviews** | 124 | 1 |
| **Starting Price** | INR 1,799.00 | INR 0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | FAQs/Forum, Chat |
| **Training** | Live Online, Documentation | - |

## Best for

### Freshchat

Freshchat target market comprises customer support,  teams of Saas, and eCommerce companies with up to 50 team members using the product.

### Limechat

Designed for small to large eCommerce businesses, 200+ leading D2C brands from Beauty and Personal care, Health and Wellness, Fashion and Apparel, F\&amp;B verticals are using LimeChat

## Key features

### Freshchat

- AI/Machine Learning
- API
- CRM
- Chat/Messaging
- Chatbot
- Code-free Development
- Customer Communication
- Customisable Branding
- Dashboard
- Employee Activity Monitoring
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Pre-Configured Bot
- Query Suggestions
- Real-Time Data
- SSL Security
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

### Limechat

- AI/Machine Learning
- API
- Chatbot
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Pre-Configured Bot

## Links

- [View Freshchat Profile](https://www.capterra.com.au/software/158117/freshchat)
- [View Limechat Profile](https://www.capterra.com.au/software/1029875/limechat)
- [View Original Comparison](https://www.capterra.com.au/compare/158117/1029875/freshchat/vs/limechat)

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