---
description: Compare Steam-connect vs Superchat to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Steam-connect vs Superchat Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Steam-connect \<span\>vs\</span\> Superchat](https://www.capterra.com.au/compare/158092/210968/steam-connect/vs/superchat)

# Compare Steam-connect vs Superchat

Canonical: https://www.capterra.com.au/compare/158092/210968/steam-connect/vs/superchat

> Detailed comparison between Steam-connect and Superchat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Steam-connect | Superchat |
| **Overall rating** | 4.9/5 | 4.8/5 |
| **Total Reviews** | 9 | 282 |
| **Starting Price** | EUR 129.00 | EUR 79.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Steam-connect

A wide range of companies with customer contact use Steam-connect: (external) call centers, customer contact centers, telemarketers, advertisers, support departments and SMEs.

### Superchat

Superchat can be used by any company, regardless of the industry in which it operates.

## Key features

### Steam-connect

- API
- Activity Tracking
- Autoresponders
- CRM
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Contact Database
- Contact Management
- Customer History
- Customizable Reports
- Dashboard
- Email Management
- Inbox Management
- Monitoring
- Multi-Channel Communication
- Quality Management
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging

### Superchat

- API
- Activity Tracking
- Autoresponders
- CRM
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Contact Database
- Contact Management
- Customer History
- Customizable Reports
- Dashboard
- Email Management
- Inbox Management
- Monitoring
- Multi-Channel Communication
- Quality Management
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging

## Links

- [View Steam-connect Profile](https://www.capterra.com.au/software/158092/steam-connect)
- [View Superchat Profile](https://www.capterra.com.au/software/210968/superchat)
- [View Original Comparison](https://www.capterra.com.au/compare/158092/210968/steam-connect/vs/superchat)

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