---
description: Compare Delighted vs mParticle to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Delighted vs mParticle Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [NPS Software](/directory/32075/nps/software) > [Delighted \<span\>vs\</span\> mParticle](https://www.capterra.com.au/compare/157973/173912/delighted/vs/mparticle)

# Compare Delighted vs mParticle

Canonical: https://www.capterra.com.au/compare/157973/173912/delighted/vs/mparticle

> Detailed comparison between Delighted and mParticle. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Delighted | mParticle |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 57 | 3 |
| **Starting Price** | USD 134.00 | USD 100.00 |
| **Free Trial** | No | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Webinars, Documentation |

## Best for

### Delighted

Any size organization that wants to collect, analyze \&amp; distribute feedback across their business, align feedback w/ business growth, reduce churn, and leverage happy customers to promote their brand.

### mParticle

Data management platform that enables marketers \&amp; data analysts to collect and unify data from multiple channels, record customer journeys, and create product roadmaps or marketing campaigns.

## Key features

### Delighted

- API
- Customer Segmentation
- Customizable Reports
- Dashboard
- Engagement Tracking
- Knowledge Management
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Natural Language Processing
- Negative Feedback Management
- Personalization
- Predictive Analytics
- Real-Time Data
- Reminders
- Sentiment Analysis
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### mParticle

- Customer Segmentation
- Dashboard
- Data Integration
- Knowledge Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Personalization
- Predictive Analytics
- Sentiment Analysis

## Links

- [View Delighted Profile](https://www.capterra.com.au/software/157973/delighted)
- [View mParticle Profile](https://www.capterra.com.au/software/173912/mparticle)
- [View Original Comparison](https://www.capterra.com.au/compare/157973/173912/delighted/vs/mparticle)

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