---
description: Compare JustCall vs TextBox to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: JustCall vs TextBox Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [JustCall \<span\>vs\</span\> TextBox](https://www.capterra.com.au/compare/157853/170588/justcall/vs/textbox)

# Compare JustCall vs TextBox

Canonical: https://www.capterra.com.au/compare/157853/170588/justcall/vs/textbox

> Detailed comparison between JustCall and TextBox. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | JustCall | TextBox |
| **Overall rating** | 4.1/5 | 4.7/5 |
| **Total Reviews** | 223 | 23 |
| **Starting Price** | USD 29.00 | USD 39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### JustCall

Small and mid sized businesses to large enterprises.

### TextBox

TextBox primarily serves small businesses that need to communicate WITH their customers in a more efficient way than telephone or email. Applications include customer service, notifications and alerts

## Key features

### JustCall

- 2-Way Messaging
- API
- Auto-Dialer
- Blended Call Center
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Contact Management
- Customizable Reports
- Customizable Templates
- Deal Management
- Lead Management
- Message Personalization
- Mobile Keywords
- Monitoring
- Natural Language Processing
- Recording
- SMS Messaging
- Scheduled Messaging
- Support Ticket Management

### TextBox

- 2-Way Messaging
- API
- Contact Management
- Customizable Templates
- Message Personalization
- SMS Messaging
- Scheduled Messaging

## Links

- [View JustCall Profile](https://www.capterra.com.au/software/157853/justcall)
- [View TextBox Profile](https://www.capterra.com.au/software/170588/textbox)
- [View Original Comparison](https://www.capterra.com.au/compare/157853/170588/justcall/vs/textbox)

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