---
description: Compare JustCall vs Fathom to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: JustCall vs Fathom Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [JustCall \<span\>vs\</span\> Fathom](https://www.capterra.com.au/compare/157853/1037530/justcall/vs/fathom)

# Compare JustCall vs Fathom

Canonical: https://www.capterra.com.au/compare/157853/1037530/justcall/vs/fathom

> Detailed comparison between JustCall and Fathom. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | JustCall | Fathom |
| **Overall rating** | 4.1/5 | 5.0/5 |
| **Total Reviews** | 223 | 807 |
| **Starting Price** | USD 29.00 | USD 15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | Live Online, Webinars, Documentation | Webinars, Documentation |

## Best for

### JustCall

Small and mid sized businesses to large enterprises.

### Fathom

Anyone who is on a lot of video calls: Sales and customer success professionals, founders, businesses with remote teams, consultants, etc.

## Key features

### JustCall

- API
- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
- Automatic Transcription
- CRM
- Call Recording
- Call Tracking
- Call Transcription
- Conferencing
- Conversation Intelligence
- File Sharing
- Natural Language Processing
- Real-Time Analytics
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Templates
- Third-Party Integrations

### Fathom

- API
- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
- Automatic Transcription
- CRM
- Call Recording
- Call Tracking
- Call Transcription
- Conferencing
- Conversation Intelligence
- File Sharing
- Natural Language Processing
- Real-Time Analytics
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Templates
- Third-Party Integrations

## Links

- [View JustCall Profile](https://www.capterra.com.au/software/157853/justcall)
- [View Fathom Profile](https://www.capterra.com.au/software/1037530/fathom)
- [View Original Comparison](https://www.capterra.com.au/compare/157853/1037530/justcall/vs/fathom)

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