---
description: Compare Cisco Unified Communications Manager vs Microsoft Teams to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cisco Unified Communications Manager vs Microsoft Teams Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Softphone Software](/directory/31029/softphone/software) > [Cisco Unified Communications Manager \<span\>vs\</span\> Microsoft Teams](https://www.capterra.com.au/compare/157096/168668/unified-communications-manager/vs/microsoft-teams)

# Compare Cisco Unified Communications Manager vs Microsoft Teams

Canonical: https://www.capterra.com.au/compare/157096/168668/unified-communications-manager/vs/microsoft-teams

> Detailed comparison between Cisco Unified Communications Manager and Microsoft Teams. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Cisco Unified Communications Manager | Microsoft Teams |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 78 | 10940 |
| **Starting Price** | - | $6.90 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | - | Live Online, Documentation |

## Best for

### Cisco Unified Communications Manager

\-

### Microsoft Teams

Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more.

## Key features

### Cisco Unified Communications Manager

- API
- Access Controls/Permissions
- Call Recording
- Call Routing
- Call Transfer
- Communication Management
- Conferencing
- Mobile Access
- Multi-Channel Communication
- Third-Party Integrations
- Two-Way Audio & Video
- Video Conferencing
- Voice Mail

### Microsoft Teams

- API
- Access Controls/Permissions
- Call Recording
- Call Routing
- Call Transfer
- Communication Management
- Conferencing
- Host Controls
- Mobile Access
- Multi-Channel Communication
- On-Demand Webcasting
- Presentation Streaming
- Recording
- Reminders
- Scheduling
- Third-Party Integrations
- Two-Way Audio & Video
- Video Conferencing
- Voice Mail
- Whiteboard

## Links

- [View Cisco Unified Communications Manager Profile](https://www.capterra.com.au/software/157096/unified-communications-manager)
- [View Microsoft Teams Profile](https://www.capterra.com.au/software/168668/microsoft-teams)
- [View Original Comparison](https://www.capterra.com.au/compare/157096/168668/unified-communications-manager/vs/microsoft-teams)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Cisco Unified Communications Manager vs Microsoft Teams Comparison - Capterra Australia 2026","description":"Compare Cisco Unified Communications Manager vs Microsoft Teams to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/157096/168668/unified-communications-manager/vs/microsoft-teams","about":[{"@id":"https://www.capterra.com.au/software/157096/unified-communications-manager#software"},{"@id":"https://www.capterra.com.au/software/168668/microsoft-teams#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/157096/168668/unified-communications-manager/vs/microsoft-teams#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/compare/157096/168668/unified-communications-manager/vs/microsoft-teams#webpage","isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"Cisco Unified Communications Manager","description":"VoIP software that offers session management, messaging, video, voice, mobility, and web conferencing capabilities.","url":"https://www.capterra.com.au/software/157096/unified-communications-manager","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/157096/unified-communications-manager#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":78},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"name":"Microsoft Teams","description":"Microsoft Teams is a group chat solution for teams who want a shared workspace and messaging service. Microsoft Teams replaces Skype for Business as the chat-based communication service of choice for Microsoft 365 team collaboration. It's available on iOS, Android and Windows 10 operating systems. Microsoft Teams is an enterprise-grade messaging application that is a collaboration hub for teams. Create new teams to manage projects, and use Microsoft Teams to send messages, make calls and video conference with coworkers. Get real-time updates to keep everyone on task throughout the day.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/56f97f49-8f6d-4dc1-b6c3-05cf678c8350.png","url":"https://www.capterra.com.au/software/168668/microsoft-teams","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/168668/microsoft-teams#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":10940},"offers":{"price":"6.9","@type":"Offer","priceCurrency":"AUD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Softphone Software","position":2,"item":"/directory/31029/softphone/software","@type":"ListItem"},{"name":"Cisco Unified Communications Manager vs Microsoft Teams","position":3,"item":"https://www.capterra.com.au/compare/157096/168668/unified-communications-manager/vs/microsoft-teams","@type":"ListItem"}],"@id":"https://www.capterra.com.au/compare/157096/168668/unified-communications-manager/vs/microsoft-teams#breadcrumblist"}]}
</script>