Intelligent Service Management vs Spiceworks IT Help Desk

N/A
USD 0.01/one-time
  • Ease of Use
    4.4/5
  • Features & Functionality
    4.1/5
  • Customer Service
    4.4/5
  • Value for Money
    4.1/5
  • Ease of Use
    4.3/5
  • Features & Functionality
    4.2/5
  • Customer Service
    4.2/5
  • Value for Money
    4.6/5
MSPs, Higher Education, Healthcare, Public Sector, Start-ups
System Administrators and IT managers or directors and MSPs who provide Information Technology (IT) services for businesses in all industries around the world.
7/10
  • Alerts / Escalation
  • Approval Workflow
  • Asset Tracking
  • Assignment Management
  • Automated Routing
  • Change Management
  • IT Asset Management
  • Project Management
  • Self Service Portal
  • Ticket Management
7/10
  • Alerts / Escalation
  • Approval Workflow
  • Asset Tracking
  • Assignment Management
  • Automated Routing
  • Change Management
  • IT Asset Management
  • Project Management
  • Self Service Portal
  • Ticket Management

Web/Installed

Mobile

Web/Installed

Mobile

  • Documentation
  • Live Online
  • Webinars
  • Documentation
  • Live Online
  • Webinars
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

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