TRACK Hospitality Software vs XenCALL

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Who Uses This Software?

TRACK Hospitality Software is powered by TravelNet Solutions (TNS). TRACK Hospitality Software provides an industry leading CRM, Cloud Contact Center, and Vacation Rental Property Management Solution.
XenCALL is a best-of-breed provider of cloud-based contact center software for call centers of any size to help them manage their leads, monitor their workforces and close more sales.
Pricing

Starting Price

N/A
N/A

Free Trial

  • No
  • No

Free Version

  • No
  • No

Details

Not provided by vendor
Not provided by vendor
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • 2-Way Messaging
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Contact Management
  • Inbound Call Center
  • Lead Management
  • Outbound Call Center
  • Queue Management
  • Reporting/Analytics
  • 2-Way Messaging
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Contact Management
  • Inbound Call Center
  • Lead Management
  • Outbound Call Center
  • Queue Management
  • Reporting/Analytics
Ratings

Overall

4.1/5
4.2/5

Ease of Use

4.3/5
4/5

Customer Service

4.2/5
4.3/5

Features & Functionality

4/5
4.1/5

Value for Money

4/5
4/5
Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars