---
description: Compare Zoho CRM vs CASA to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoho CRM vs CASA Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Zoho CRM \<span\>vs\</span\> CASA](https://www.capterra.com.au/compare/155928/173152/zoho-crm/vs/casa)

# Compare Zoho CRM vs CASA

Canonical: https://www.capterra.com.au/compare/155928/173152/zoho-crm/vs/casa

> Detailed comparison between Zoho CRM and CASA. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | CASA |
| **Overall rating** | 4.3/5 | 4.0/5 |
| **Total Reviews** | 6964 | 1 |
| **Starting Price** | USD 14.00 | INR 60.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Best for

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

### CASA

CASA is meant for the retail sector, especially brick and mortar retail.

## Key features

### Zoho CRM

- Accounting
- CRM
- Calendar/Reminder System
- Campaign Management
- Channel Management
- Customizable Reports
- Deal Management
- Email Marketing
- Lead Management
- Marketing Automation
- Monitoring
- Multi-Channel Marketing
- Pipeline Reports
- Product Catalog
- Proposal Generation
- Real-Time Data
- Sales Activity Management
- Scheduling
- Web-based Deployment
- Website Visitor Tracking

### CASA

- CRM
- Campaign Management
- Email Marketing
- Lead Management
- Marketing Automation
- Multi-Channel Marketing

## Links

- [View Zoho CRM Profile](https://www.capterra.com.au/software/155928/zoho-crm)
- [View CASA Profile](https://www.capterra.com.au/software/173152/casa)
- [View Original Comparison](https://www.capterra.com.au/compare/155928/173152/zoho-crm/vs/casa)

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