---
description: Compare Zoho CRM vs Trustpilot to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoho CRM vs Trustpilot Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Online CRM Software](/directory/30072/online-crm/software) > [Zoho CRM \<span\>vs\</span\> Trustpilot](https://www.capterra.com.au/compare/155928/169618/zoho-crm/vs/trustpilot)

# Compare Zoho CRM vs Trustpilot

Canonical: https://www.capterra.com.au/compare/155928/169618/zoho-crm/vs/trustpilot

> Detailed comparison between Zoho CRM and Trustpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zoho CRM | Trustpilot |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 6964 | 1202 |
| **Starting Price** | USD 14.00 | USD 299.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

### Trustpilot

Trustpilot serves all of the Internet economy.&#10;&#10;- Ecommerce&#10;- Retail&#10;- Financial services&#10;- Consumer services&#10;- Consumer goods&#10;- Insurance&#10;- Healthcare&#10;- Auto&#10;- Travel

## Key features

### Zoho CRM

- API
- Customer Database
- Customizable Reports
- Dashboard
- Engagement Tracking
- Monitoring
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

### Trustpilot

- API
- Customer Database
- Customizable Reports
- Dashboard
- Engagement Tracking
- Monitoring
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View Zoho CRM Profile](https://www.capterra.com.au/software/155928/zoho-crm)
- [View Trustpilot Profile](https://www.capterra.com.au/software/169618/trustpilot)
- [View Original Comparison](https://www.capterra.com.au/compare/155928/169618/zoho-crm/vs/trustpilot)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zoho CRM vs Trustpilot Comparison - Capterra Australia 2026","description":"Compare Zoho CRM vs Trustpilot to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/155928/169618/zoho-crm/vs/trustpilot","about":[{"@id":"https://www.capterra.com.au/software/155928/zoho-crm#software"},{"@id":"https://www.capterra.com.au/software/169618/trustpilot#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/155928/169618/zoho-crm/vs/trustpilot#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/compare/155928/169618/zoho-crm/vs/trustpilot#webpage","isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"Zoho CRM","description":"Zoho CRM is an AI-powered, online sales CRM software used by 300,000 businesses in 180+ countries to convert more leads, engage with customers, and grow their revenue. Key features include lead management, contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, inventory management, reporting &amp; analytics, and seamless integration with 1000+ popular third-party apps.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d4a3f485-14ae-4f08-b59c-974d59dfb02b.jpeg","url":"https://www.capterra.com.au/software/155928/zoho-crm","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/155928/zoho-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":6964},"offers":{"price":"14","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Trustpilot","description":"Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers &amp; businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve.\n\nToday, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan &amp; New York.  \n\nTrustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars &amp; more, to help stand out where it matters most - in search.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/033c40dd-da31-451f-8e57-e5cb41d3476f.png","url":"https://www.capterra.com.au/software/169618/trustpilot","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/169618/trustpilot#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":1202},"offers":{"price":"299","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Online CRM Software","position":2,"item":"/directory/30072/online-crm/software","@type":"ListItem"},{"name":"Zoho CRM vs Trustpilot","position":3,"item":"https://www.capterra.com.au/compare/155928/169618/zoho-crm/vs/trustpilot","@type":"ListItem"}],"@id":"https://www.capterra.com.au/compare/155928/169618/zoho-crm/vs/trustpilot#breadcrumblist"}]}
</script>