---
description: Compare Zoho CRM vs UChat to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoho CRM vs UChat Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Zoho CRM \<span\>vs\</span\> UChat](https://www.capterra.com.au/compare/155928/1022133/zoho-crm/vs/uchat)

# Compare Zoho CRM vs UChat

Canonical: https://www.capterra.com.au/compare/155928/1022133/zoho-crm/vs/uchat

> Detailed comparison between Zoho CRM and UChat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | UChat |
| **Overall rating** | 4.3/5 | 4.9/5 |
| **Total Reviews** | 6974 | 73 |
| **Starting Price** | USD 14.00 | USD 10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

### UChat

Small businesses, ecommerce businesses, customer service teams, sales teams, marketing teams, business owners

## Key features

### Zoho CRM

- AI/Machine Learning
- API
- Activity Dashboard
- Chat/Messaging
- Chatbot
- Configurable Workflow
- Customer Segmentation
- Customisable Branding
- Drag & Drop
- Email Management
- Feedback Management
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Workflow Management

### UChat

- AI/Machine Learning
- API
- Activity Dashboard
- Chat/Messaging
- Chatbot
- Configurable Workflow
- Customer Segmentation
- Customisable Branding
- Drag & Drop
- Email Management
- Feedback Management
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Workflow Management

## Links

- [View Zoho CRM Profile](https://www.capterra.com.au/software/155928/zoho-crm)
- [View UChat Profile](https://www.capterra.com.au/software/1022133/uchat)
- [View Original Comparison](https://www.capterra.com.au/compare/155928/1022133/zoho-crm/vs/uchat)

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