---
description: Compare Natterbox vs Zoom Phone to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
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title: Natterbox vs Zoom Phone Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Natterbox \<span\>vs\</span\> Zoom Phone](https://www.capterra.com.au/compare/155887/208535/natterbox/vs/zoom-phone)

# Compare Natterbox vs Zoom Phone

Canonical: https://www.capterra.com.au/compare/155887/208535/natterbox/vs/zoom-phone

> Detailed comparison between Natterbox and Zoom Phone. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Natterbox | Zoom Phone |
| **Overall rating** | 4.1/5 | 4.5/5 |
| **Total Reviews** | 22 | 243 |
| **Starting Price** | USD 52.00 | USD 10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Natterbox

Our target market is customer-centric companies looking to provide highly personalized customer experiences and better workplace technology to empower their employees.

### Zoom Phone

Zoom Phone is for businesses of all sizes, ranging from small businesses to global enterprises.

## Key features

### Natterbox

- API
- Access Controls/Permissions
- Automatic Call Distribution
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Call Screening
- Call Tracking Metrics
- Call Transfer
- Computer Telephony Integration
- Employee Directory
- Multi-Channel Communication
- On-Demand Recording
- Queue Management
- SIP Trunking
- SMS Messaging
- Video Conferencing
- Virtual Call Center
- Voicemail Transcription

### Zoom Phone

- API
- Access Controls/Permissions
- Automatic Call Distribution
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Routing
- Call Screening
- Call Tracking Metrics
- Call Transfer
- Computer Telephony Integration
- Employee Directory
- Multi-Channel Communication
- On-Demand Recording
- Queue Management
- SIP Trunking
- SMS Messaging
- Video Conferencing
- Virtual Call Center
- Voicemail Transcription

## Links

- [View Natterbox Profile](https://www.capterra.com.au/software/155887/natterbox)
- [View Zoom Phone Profile](https://www.capterra.com.au/software/208535/zoom-phone)
- [View Original Comparison](https://www.capterra.com.au/compare/155887/208535/natterbox/vs/zoom-phone)

-----

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