---
description: Compare Natterbox vs CloudTalk to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Natterbox vs CloudTalk Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/31102/cloud-pbx/software) > [Natterbox \<span\>vs\</span\> CloudTalk](https://www.capterra.com.au/compare/155887/182004/natterbox/vs/cloudtalk)

# Compare Natterbox vs CloudTalk

Canonical: https://www.capterra.com.au/compare/155887/182004/natterbox/vs/cloudtalk

> Detailed comparison between Natterbox and CloudTalk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Natterbox | CloudTalk |
| **Overall rating** | 4.1/5 | 4.4/5 |
| **Total Reviews** | 22 | 268 |
| **Starting Price** | USD 52.00 | USD 19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Natterbox

Our target market is customer-centric companies looking to provide highly personalized customer experiences and better workplace technology to empower their employees.

### CloudTalk

CloudTalk is the perfect business phone system for small and mid-sized companies focused on sales and customer service, aiming to deliver an excellent customer experience to their clients.

## Key features

### Natterbox

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Call Screening
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customisable Caller ID
- Customizable Reports
- Dashboard
- Inbound Call Center
- Keyword Tracking
- Monitoring
- Real-Time Data
- Survey/Poll Management
- Video Conferencing
- Virtual Call Center
- Virtual Extensions

### CloudTalk

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Call Screening
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customisable Caller ID
- Customizable Reports
- Dashboard
- Inbound Call Center
- Keyword Tracking
- Monitoring
- Real-Time Data
- Survey/Poll Management
- Video Conferencing
- Virtual Call Center
- Virtual Extensions

## Links

- [View Natterbox Profile](https://www.capterra.com.au/software/155887/natterbox)
- [View CloudTalk Profile](https://www.capterra.com.au/software/182004/cloudtalk)
- [View Original Comparison](https://www.capterra.com.au/compare/155887/182004/natterbox/vs/cloudtalk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Natterbox vs CloudTalk Comparison - Capterra Australia 2026","description":"Compare Natterbox vs CloudTalk to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/155887/182004/natterbox/vs/cloudtalk","about":[{"@id":"https://www.capterra.com.au/software/155887/natterbox#software"},{"@id":"https://www.capterra.com.au/software/182004/cloudtalk#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/155887/182004/natterbox/vs/cloudtalk#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/155887/182004/natterbox/vs/cloudtalk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"Natterbox","description":"Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations. Make voice a key digital channel that is fully integrated and managed inside Salesforce with full contact center features including IVR, click-to-dial, call recording, dynamic routing, call coaching, voice transcription, sentiment analysis, plus more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/79fd2406-97ed-49df-ba68-c8344fb31429.png","url":"https://www.capterra.com.au/software/155887/natterbox","@id":"https://www.capterra.com.au/software/155887/natterbox#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":22},"offers":{"price":"52","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"CloudTalk","description":"CloudTalk is a cloud-based call center software for sales and customer service teams, built to streamline inbound and outbound communication in one powerful workspace.\n\nWith 80+ advanced calling features and 80+ CRM and helpdesk integrations (including HubSpot, Salesforce, and Pipedrive), CloudTalk offers an AI Voice Agent and AI-powered features that help agents automate their daily workflows and boost efficiency.\n\nBenefit from global coverage across 160+ countries, exceptional call quality and AI Conversational Intelligence that turns every conversation into actionable insights. Trusted by 4,000+ companies like Nokia, Glovo, and Valutico.\n\nStart your FREE 14-day trial today and experience the future of AI-driven calling.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/52cbcf46-d1c1-4ea9-aaef-70af46250d6b.png","url":"https://www.capterra.com.au/software/182004/cloudtalk","@id":"https://www.capterra.com.au/software/182004/cloudtalk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":268},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.au/compare/155887/182004/natterbox/vs/cloudtalk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Cloud PBX Software","position":2,"item":"/directory/31102/cloud-pbx/software","@type":"ListItem"},{"name":"Natterbox vs CloudTalk","position":3,"item":"https://www.capterra.com.au/compare/155887/182004/natterbox/vs/cloudtalk","@type":"ListItem"}]}]}
</script>