---
description: Compare Natterbox vs 3CX to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Natterbox vs 3CX Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/31101/business-phone-systems/software) > [Natterbox \<span\>vs\</span\> 3CX](https://www.capterra.com.au/compare/155887/158704/natterbox/vs/3cx)

# Compare Natterbox vs 3CX

Canonical: https://www.capterra.com.au/compare/155887/158704/natterbox/vs/3cx

> Detailed comparison between Natterbox and 3CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Natterbox | 3CX |
| **Overall rating** | 4.1/5 | 4.4/5 |
| **Total Reviews** | 22 | 465 |
| **Starting Price** | USD 52.00 | $350.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Natterbox

Our target market is customer-centric companies looking to provide highly personalized customer experiences and better workplace technology to empower their employees.

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

## Key features

### Natterbox

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customisable Caller ID
- Customizable Reports
- Dashboard
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Data
- Surveys & Feedback
- Video Conferencing
- Virtual Call Center
- Virtual Extensions

### 3CX

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customisable Caller ID
- Customizable Reports
- Dashboard
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Data
- Surveys & Feedback
- Video Conferencing
- Virtual Call Center
- Virtual Extensions

## Links

- [View Natterbox Profile](https://www.capterra.com.au/software/155887/natterbox)
- [View 3CX Profile](https://www.capterra.com.au/software/158704/3cx)
- [View Original Comparison](https://www.capterra.com.au/compare/155887/158704/natterbox/vs/3cx)

-----

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