---
description: Compare Freshsales vs Bigin by Zoho CRM to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshsales vs Bigin by Zoho CRM Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Lead Management Software](/directory/30017/lead-management/software) > [Freshsales \<span\>vs\</span\> Bigin by Zoho CRM](https://www.capterra.com.au/compare/155563/204998/freshsales/vs/bigin-by-zoho-crm)

# Compare Freshsales vs Bigin by Zoho CRM

Canonical: https://www.capterra.com.au/compare/155563/204998/freshsales/vs/bigin-by-zoho-crm

> Detailed comparison between Freshsales and Bigin by Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshsales | Bigin by Zoho CRM |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 621 | 724 |
| **Starting Price** | USD 11.00 | USD 1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Freshsales

With Freshsales, businesses can attract, engage, close, and nurture their leads. You no longer need a CRM and five other tools to run your business, just Freshsales CRM will do.

### Bigin by Zoho CRM

Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits.

## Key features

### Freshsales

- API
- Calendar/Reminder System
- Client Management
- Client Tracking
- Customizable Reports
- Dashboard
- Deal Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Live Chat
- Pipeline Reports
- Product Catalog
- Referral Tracking
- Reminders
- Sales Activity Management
- Scheduling
- Web Forms
- Web-based Deployment

### Bigin by Zoho CRM

- API
- Calendar/Reminder System
- Client Management
- Client Tracking
- Customizable Reports
- Dashboard
- Deal Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Live Chat
- Pipeline Reports
- Product Catalog
- Referral Tracking
- Reminders
- Sales Activity Management
- Scheduling
- Web Forms
- Web-based Deployment

## Links

- [View Freshsales Profile](https://www.capterra.com.au/software/155563/freshsales)
- [View Bigin by Zoho CRM Profile](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm)
- [View Original Comparison](https://www.capterra.com.au/compare/155563/204998/freshsales/vs/bigin-by-zoho-crm)

-----

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