---
description: Compare Freshsales vs Dynamics 365 to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshsales vs Dynamics 365 Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [AB Testing Tools](/directory/30896/ab-testing/software) > [Freshsales \<span\>vs\</span\> Dynamics 365](https://www.capterra.com.au/compare/155563/157279/freshsales/vs/dynamics-365)

# Compare Freshsales vs Dynamics 365

Canonical: https://www.capterra.com.au/compare/155563/157279/freshsales/vs/dynamics-365

> Detailed comparison between Freshsales and Dynamics 365. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshsales | Dynamics 365 |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 621 | 5811 |
| **Starting Price** | USD 11.00 | USD 50.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Freshsales

With Freshsales, businesses can attract, engage, close, and nurture their leads. You no longer need a CRM and five other tools to run your business, just Freshsales CRM will do.

### Dynamics 365

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

## Key features

### Freshsales

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Campaign Planning
- Chat/Messaging
- Customer Database
- Dashboard
- Document Management
- Email Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Lead Qualification
- Multi-Channel Communication
- Multi-Currency
- Opportunity Management
- Reminders
- Scheduling

### Dynamics 365

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Campaign Planning
- Chat/Messaging
- Customer Database
- Dashboard
- Document Management
- Email Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Lead Qualification
- Multi-Channel Communication
- Multi-Currency
- Opportunity Management
- Reminders
- Scheduling

## Links

- [View Freshsales Profile](https://www.capterra.com.au/software/155563/freshsales)
- [View Dynamics 365 Profile](https://www.capterra.com.au/software/157279/dynamics-365)
- [View Original Comparison](https://www.capterra.com.au/compare/155563/157279/freshsales/vs/dynamics-365)

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