15 years helping Australian businesses
choose better software

Xperience vs Gladly

Xperience

by Altitude Software

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Gladly

by Gladly Software

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EUR 79.90/month
USD 150.00/year

Overall

5.0 (2)

Overall

4.8 (124)
Altitude is a global omnichannel contact center solutions provider. We have references in several industries mainly Banking, Telco, Retail, Outsourcing BPOs. We adapt to any type of business.
We partner with SMBs and large Enterprise B2C companies in Retail, eCommerce, Travel and Hospitality as well as contact centers to keep up with today's customer needs.
10/10
  • Blended Call Center
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Help Desk Management
  • IVR Software
  • Knowledge Base Management
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
10/10
  • Blended Call Center
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Help Desk Management
  • IVR Software
  • Knowledge Base Management
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Cloud-based
  • On-premises
  • Cloud-based
  • On-premises
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat