18 years helping Australian businesses
choose better software

Xperience vs Gladly

Xperience

by Altitude Software

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Gladly

by Gladly Software

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EUR 79.90/month
Not provided by vendor
Overall
5.0 (2)
Overall
4.8 (126)
Altitude is a global omnichannel contact center solutions provider. We have references in several industries mainly Banking, Telco, Retail, Outsourcing BPOs. We adapt to any type of business.
We partner with SMBs and large Enterprise B2C companies in Retail, eCommerce, Travel and Hospitality as well as contact centers to keep up with today's customer needs.
10/10
  • Automatic Call Distribution
  • Blended Call Center
  • Call Scripting
  • Computer Telephony Integration
  • Customer Database
  • Help Desk Management
  • Inbound Call Center
  • Live Chat
  • Progressive Dialer
  • Support Ticket Management
10/10
  • Automatic Call Distribution
  • Blended Call Center
  • Call Scripting
  • Computer Telephony Integration
  • Customer Database
  • Help Desk Management
  • Inbound Call Center
  • Live Chat
  • Progressive Dialer
  • Support Ticket Management
  • Cloud-based
  • On-premises
  • Cloud-based
  • On-premises
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat