---
description: Compare SilverBlaze Customer Portal vs Oracle Energy and Water to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SilverBlaze Customer Portal vs Oracle Energy and Water Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [SilverBlaze Customer Portal \<span\>vs\</span\> Oracle Energy and Water](https://www.capterra.com.au/compare/154122/194561/capricorn/vs/oracle-utilities)

# Compare SilverBlaze Customer Portal vs Oracle Energy and Water

Canonical: https://www.capterra.com.au/compare/154122/194561/capricorn/vs/oracle-utilities

> Detailed comparison between SilverBlaze Customer Portal and Oracle Energy and Water. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SilverBlaze Customer Portal | Oracle Energy and Water |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 15 | 6 |
| **Starting Price** | CAD 20,000.00 | USD 1,000.00 |
| **Free Trial** | - | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation | Webinars, Documentation |

## Best for

### SilverBlaze Customer Portal

SilverBlaze is a web portal solution built specifically for utility providers who strive to increase customer engagement, improve billing \&amp; payments, and to reduce strain on internal resources.

### Oracle Energy and Water

For electric, gas, and water utilities that have a few thousand customers to many millions of customers, Oracle Utilities meter-to-cash platform provides robust, flexible capabilities.

## Key features

### SilverBlaze Customer Portal

- Autofill
- Billing & Invoicing
- Content Management
- Customer Management
- Document Management
- For Electricity
- For Natural Gas
- For Water
- Meter Data Management
- Metered Billing
- Monitoring
- Non-Metered Billing
- Online Payments
- Penalty/Cut-Off Processing
- Process/Workflow Automation
- Rate Management
- Work Order Management

### Oracle Energy and Water

- Billing & Invoicing
- Billing Rate Management
- Customer Management
- For Electricity
- For Natural Gas
- For Water
- Meter Data Management
- Metered Billing
- Non-Metered Billing
- Online Payments
- Penalty/Cut-Off Processing
- Rate Management
- Real-Time Analytics
- Real-Time Reporting
- Work Order Management

## Links

- [View SilverBlaze Customer Portal Profile](https://www.capterra.com.au/software/154122/capricorn)
- [View Oracle Energy and Water Profile](https://www.capterra.com.au/software/194561/oracle-utilities)
- [View Original Comparison](https://www.capterra.com.au/compare/154122/194561/capricorn/vs/oracle-utilities)

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