---
description: Compare SilverBlaze Customer Portal vs Utility Management System (UMS) to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SilverBlaze Customer Portal vs Utility Management System (UMS) Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [SilverBlaze Customer Portal \<span\>vs\</span\> Utility Management System (UMS)](https://www.capterra.com.au/compare/154122/170267/capricorn/vs/utility-management-system-ums)

# Compare SilverBlaze Customer Portal vs Utility Management System (UMS)

Canonical: https://www.capterra.com.au/compare/154122/170267/capricorn/vs/utility-management-system-ums

> Detailed comparison between SilverBlaze Customer Portal and Utility Management System (UMS). Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SilverBlaze Customer Portal | Utility Management System (UMS) |
| **Overall rating** | 4.7/5 | 4.0/5 |
| **Total Reviews** | 15 | 1 |
| **Starting Price** | CAD 20,000.00 | USD 5,000.00 |
| **Free Trial** | - | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Windows (On-Premise) |
| **Support** | Chat | Chat |
| **Training** | In Person, Live Online, Documentation | In Person, Live Online |

## Best for

### SilverBlaze Customer Portal

SilverBlaze is a web portal solution built specifically for utility providers who strive to increase customer engagement, improve billing \&amp; payments, and to reduce strain on internal resources.

### Utility Management System (UMS)

Our focus is on water  and wastewater utility companies who bill 5,000 to 50,000 meters.  That equates to communities with approximately 15,000 to 150,000 residents.

## Key features

### SilverBlaze Customer Portal

- Access Controls/Permissions
- Autofill
- Billing & Invoicing
- Collaboration Tools
- Content Management
- Customer Management
- Customisable Forms
- Data Security
- Document Management
- Drag & Drop
- For Water
- Metered Billing
- Monitoring
- Online Payments
- Penalty/Cut-Off Processing
- Rate Management
- Work Order Management

### Utility Management System (UMS)

- ACH Payment Processing
- Accounting
- Asset Lifecycle Management
- Billing & Invoicing
- Customer Management
- Document Management
- For Water
- Metered Billing
- Monitoring
- Online Payments
- Penalty/Cut-Off Processing
- Rate Management
- Work Order Management

## Links

- [View SilverBlaze Customer Portal Profile](https://www.capterra.com.au/software/154122/capricorn)
- [View Utility Management System (UMS) Profile](https://www.capterra.com.au/software/170267/utility-management-system-ums)
- [View Original Comparison](https://www.capterra.com.au/compare/154122/170267/capricorn/vs/utility-management-system-ums)

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