---
description: Compare Fullstory vs TheyDo to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Fullstory vs TheyDo Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Journey Mapping Tools](/directory/31537/customer-journey-mapping-tools/software) > [Fullstory \<span\>vs\</span\> TheyDo](https://www.capterra.com.au/compare/153721/213609/fullstory/vs/theydo)

# Compare Fullstory vs TheyDo

Canonical: https://www.capterra.com.au/compare/153721/213609/fullstory/vs/theydo

> Detailed comparison between Fullstory and TheyDo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Fullstory | TheyDo |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 67 | 4 |
| **Starting Price** | - | USD 25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Fullstory

Fullstory’s portfolio now offers behavioral data and AI agents for your customers, teams, and anywhere in your ecosystem.

### TheyDo

Customer-centric teams.

## Key features

### Fullstory

- Activity Dashboard
- Behavioral Analytics
- Collaboration Tools
- Customer Experience Management
- Customer Segmentation
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Visualization
- Monitoring
- Multi-Location Monitoring
- Performance Metrics
- Private Dashboards
- Real-Time Data
- Real-Time Notifications
- Reporting & Statistics
- Root Cause Analysis
- Single Sign On
- Tagging
- Uninstall Tracking

### TheyDo

- Activity Dashboard
- Behavioral Analytics
- Collaboration Tools
- Customer Experience Management
- Customer Segmentation
- Customizable Templates
- Data Import/Export
- Data Visualization
- Performance Metrics
- Real-Time Data
- Real-Time Notifications
- Reporting & Statistics
- Single Sign On
- Tagging

## Links

- [View Fullstory Profile](https://www.capterra.com.au/software/153721/fullstory)
- [View TheyDo Profile](https://www.capterra.com.au/software/213609/theydo)
- [View Original Comparison](https://www.capterra.com.au/compare/153721/213609/fullstory/vs/theydo)

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