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CustomerHero vs Microsoft Forms

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Not provided by vendor

Overall

4.9 (174)

Ease of Use
4.8 (174)
Features & Functionality
4.6 (174)
Customer Service
4.9 (174)
Value for Money
4.7 (174)

Overall

4.5 (276)

Ease of Use
4.7 (276)
Features & Functionality
4.3 (276)
Customer Service
4.2 (276)
Value for Money
4.5 (276)

CustomerHero serves organizations of all sizes and industries, including retail, restaurants, insurance, and banking. Our scalable solutions are ideal for companies seeking to implement effective VoC.

Microsoft Forms is intended for organizations and businesses in various industry sectors, including construction companies, service providers, data processors, and online businesses.

10/10

Customisable Forms
Feedback Management
Forms Management
Multi-Channel Distribution
Reporting/Analytics
Survey Builder
Survey/Poll Management
Surveys & Feedback
Template Management
Web Forms

10/10

Customisable Forms
Feedback Management
Forms Management
Multi-Channel Distribution
Reporting/Analytics
Survey Builder
Survey/Poll Management
Surveys & Feedback
Template Management
Web Forms

Cloud-based
On-premises

Cloud-based
On-premises

In Person
Live Online
Webinars
Documentation
Videos

In Person
Live Online
Webinars
Documentation
Videos

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat