---
description: Compare Shop-Ware vs Shopmonkey to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Shop-Ware vs Shopmonkey Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Car Repair Software](/directory/20006/auto-repair/software) > [Shop-Ware \<span\>vs\</span\> Shopmonkey](https://www.capterra.com.au/compare/153469/169022/shop-ware/vs/shopmonkey)

# Compare Shop-Ware vs Shopmonkey

Canonical: https://www.capterra.com.au/compare/153469/169022/shop-ware/vs/shopmonkey

> Detailed comparison between Shop-Ware and Shopmonkey. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Shop-Ware | Shopmonkey |
| **Overall rating** | 4.8/5 | 4.6/5 |
| **Total Reviews** | 163 | 265 |
| **Starting Price** | USD 249.00 | USD 199.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Shop-Ware

Independent Automotive Repair, Automotive Aftermarket

### Shopmonkey

Designed for auto repair shops, tire shops, quick lube shops, truck repair shops, wrap and detail shops, marine repair shops, and motorcycle repair shops, the tool helps manage business operations.

## Key features

### Shop-Ware

- Accounting
- Appointment Scheduling
- Billing & Invoicing
- CRM
- Communication Management
- Customer Database
- Customer History
- Employee Scheduling
- Inspection Management
- Inventory Management
- Job Tracking
- Labor Cost Reporting
- Labor Rates
- Maintenance Scheduling
- Multi-Location
- Point of Sale (POS)
- Reporting & Statistics
- Service History
- VIN Lookup
- Workflow Management

### Shopmonkey

- Accounting
- Appointment Scheduling
- Billing & Invoicing
- CRM
- Communication Management
- Customer Database
- Customer History
- Employee Scheduling
- Inspection Management
- Inventory Management
- Job Tracking
- Labor Cost Reporting
- Labor Rates
- Maintenance Scheduling
- Multi-Location
- Point of Sale (POS)
- Reporting & Statistics
- Service History
- VIN Lookup
- Workflow Management

## Links

- [View Shop-Ware Profile](https://www.capterra.com.au/software/153469/shop-ware)
- [View Shopmonkey Profile](https://www.capterra.com.au/software/169022/shopmonkey)
- [View Original Comparison](https://www.capterra.com.au/compare/153469/169022/shop-ware/vs/shopmonkey)

-----

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