---
description: Compare Birdeye vs Pulse to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Birdeye vs Pulse Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Birdeye \<span\>vs\</span\> Pulse](https://www.capterra.com.au/compare/152997/195253/birdeye/vs/pulse)

# Compare Birdeye vs Pulse

Canonical: https://www.capterra.com.au/compare/152997/195253/birdeye/vs/pulse

> Detailed comparison between Birdeye and Pulse. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Birdeye | Pulse |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 704 | 10 |
| **Starting Price** | - | USD 19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Birdeye

Birdeye is used by multi-location businesses, auto dealers, dental practices, financial services, healthcare, home services, legal firms, property managers, real estate, restaurants, and retailers.

### Pulse

We are built for in-house and agency marketers looking to do competitive research, benchmarking, and analysis.

## Key features

### Birdeye

- Benchmarking
- Campaign Analytics
- Campaign Management
- Competitive Analysis
- Customizable Reports
- Data Import/Export
- Data Visualization
- Keyword Tracking
- Lead Management
- Mobile Alerts
- Monitoring
- Natural Language Processing
- Real-Time Data
- Reminders
- Reporting/Analytics
- Scheduled Messaging
- Support Ticket Management
- Trend Analysis
- Visual Analytics
- Web Tracking

### Pulse

- Benchmarking
- Campaign Analytics
- Campaign Management
- Competitive Analysis
- Customizable Reports
- Data Import/Export
- Data Visualization
- Keyword Tracking
- Reporting/Analytics
- Trend Analysis
- Visual Analytics

## Links

- [View Birdeye Profile](https://www.capterra.com.au/software/152997/birdeye)
- [View Pulse Profile](https://www.capterra.com.au/software/195253/pulse)
- [View Original Comparison](https://www.capterra.com.au/compare/152997/195253/birdeye/vs/pulse)

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