---
description: Compare Birdeye vs Thryv to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Birdeye vs Thryv Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Birdeye \<span\>vs\</span\> Thryv](https://www.capterra.com.au/compare/152997/156926/birdeye/vs/thryv)

# Compare Birdeye vs Thryv

Canonical: https://www.capterra.com.au/compare/152997/156926/birdeye/vs/thryv

> Detailed comparison between Birdeye and Thryv. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Birdeye | Thryv |
| **Overall rating** | 4.7/5 | 4.2/5 |
| **Total Reviews** | 702 | 505 |
| **Starting Price** | - | USD 244.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Birdeye

Birdeye is used by multi-location businesses, auto dealers, dental practices, financial services, healthcare, home services, legal firms, property managers, real estate, restaurants, and retailers.

### Thryv

Being a small business owner can be overwhelming. At Thryv, we created simple software to help you get organized, communicate with your customers, and get paid. That way, you can take back control of your business and your time.

## Key features

### Birdeye

- API
- Automated Publishing
- CRM
- Campaign Scheduling
- Chat/Messaging
- Content Management
- Customer Engagement
- Customisable Branding
- Lead Capture
- Live Chat
- Message Personalization
- Monitoring
- Multi-Channel Communication
- Post Scheduling
- Reminders
- Review Monitoring
- Scheduled Messaging
- Search/Filter
- Social Media Integration
- Template Management

### Thryv

- API
- Automated Publishing
- CRM
- Campaign Scheduling
- Chat/Messaging
- Content Management
- Customer Engagement
- Customisable Branding
- Lead Capture
- Live Chat
- Message Personalization
- Monitoring
- Multi-Channel Communication
- Post Scheduling
- Reminders
- Review Monitoring
- Scheduled Messaging
- Search/Filter
- Social Media Integration
- Template Management

## Links

- [View Birdeye Profile](https://www.capterra.com.au/software/152997/birdeye)
- [View Thryv Profile](https://www.capterra.com.au/software/156926/thryv)
- [View Original Comparison](https://www.capterra.com.au/compare/152997/156926/birdeye/vs/thryv)

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