Newfies-Dialer vs VCC Live

Best for

Who Uses This Software?

Companies, organisations and political campaigners wishing call their contacts with a pre-recorded message, who need the option to transfer to a live agent in their call centre.
Outsourced call centers, BPO, Banks, Finacial institutions, Insurance, Telecom, Tvshop, Teleshop, Survey, real estate network, Hospital, Airlines, Support Service, Retail, SSC.
Pricing

Starting Price

USD 99.00/month
USD 55.00/month

Free Trial

  • No
  • Yes

Free Version

  • No
  • No

Details

Pricing dependent on capacity requirements.
Our pricing fits all businesses from 10 operators to huge call centers.
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Results
  • Call recording
  • Campaign Management
  • Campaign Specific Caller ID
  • Contact Management
  • Interactive Voice Response
  • Outbound Call Center
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Results
  • Call recording
  • Campaign Management
  • Campaign Specific Caller ID
  • Contact Management
  • Interactive Voice Response
  • Outbound Call Center
Ratings

Overall

5/5
4.7/5

Ease of Use

5/5
4.5/5

Customer Service

5/5
4.7/5

Features & Functionality

4.8/5
4.6/5

Value for Money

5/5
4.7/5
Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars