---
description: Compare Greenlight CRM vs Dialpad to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Greenlight CRM vs Dialpad Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Greenlight CRM \<span\>vs\</span\> Dialpad](https://www.capterra.com.au/compare/152888/190976/greenlight-crm/vs/dialpad-sell)

# Compare Greenlight CRM vs Dialpad

Canonical: https://www.capterra.com.au/compare/152888/190976/greenlight-crm/vs/dialpad-sell

> Detailed comparison between Greenlight CRM and Dialpad. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Greenlight CRM | Dialpad |
| **Overall rating** | 4.9/5 | 4.2/5 |
| **Total Reviews** | 18 | 562 |
| **Starting Price** | GBP 99.00 | USD 27.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Greenlight CRM

Greenlight CRM is a combined telephony and CRM solution that is ideal for blended contact centre operations where efficient customer contact and follow-up is essential to their business success.

### Dialpad

Any size sales organization looking to drive rep efficiency and speed up ramp times.

## Key features

### Greenlight CRM

- API
- Activity Tracking
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Monitoring
- Call Routing
- Call Scripting
- Call Transfer
- Computer Telephony Integration
- Inbound Call Center
- List Management
- Manual Dialer
- Monitoring
- Outbound Call Center
- Predictive Dialer
- Queue Management
- Reporting/Analytics

### Dialpad

- API
- Activity Tracking
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Monitoring
- Call Routing
- Call Scripting
- Call Transfer
- Computer Telephony Integration
- Inbound Call Center
- List Management
- Manual Dialer
- Monitoring
- Outbound Call Center
- Predictive Dialer
- Queue Management
- Reporting/Analytics

## Links

- [View Greenlight CRM Profile](https://www.capterra.com.au/software/152888/greenlight-crm)
- [View Dialpad Profile](https://www.capterra.com.au/software/190976/dialpad-sell)
- [View Original Comparison](https://www.capterra.com.au/compare/152888/190976/greenlight-crm/vs/dialpad-sell)

-----

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