---
description: Compare ServiceNow HR Service Delivery vs Connecteam to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceNow HR Service Delivery vs Connecteam Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [HR Software](/directory/5/human-resource/software) > [ServiceNow HR Service Delivery \<span\>vs\</span\> Connecteam](https://www.capterra.com.au/compare/152878/153140/servicenow-hr-service-management/vs/connecteam)

# Compare ServiceNow HR Service Delivery vs Connecteam

Canonical: https://www.capterra.com.au/compare/152878/153140/servicenow-hr-service-management/vs/connecteam

> Detailed comparison between ServiceNow HR Service Delivery and Connecteam. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow HR Service Delivery | Connecteam |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 7 | 5058 |
| **Starting Price** | - | USD 29.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | FAQs/Forum, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### ServiceNow HR Service Delivery

Designed for midsize to large business across all industries that need to deliver a great enterprise-wide employee experiences.

### Connecteam

Connecteam is designed to meet the needs of those in non-desk industries, like construction, healthcare, and retail. The app is ideal for businesses who want to improve \&amp; simplify team management.

## Key features

### ServiceNow HR Service Delivery

- Activity Tracking
- Ad hoc Reporting
- Applicant Tracking
- Configurable Workflow
- Customisable Branding
- Customizable Reports
- Dashboard
- Document Management
- Employee Portal
- Employee Self Service
- Monitoring
- Multi-Channel Communication
- Performance Management
- Project Management
- Pulse Surveys
- Real-Time Data
- Real-Time Reporting
- Reminders
- Survey/Poll Management
- Surveys & Feedback

### Connecteam

- Activity Tracking
- Ad hoc Reporting
- Applicant Tracking
- Configurable Workflow
- Customisable Branding
- Customizable Reports
- Dashboard
- Document Management
- Employee Portal
- Employee Self Service
- Monitoring
- Multi-Channel Communication
- Performance Management
- Project Management
- Pulse Surveys
- Real-Time Data
- Real-Time Reporting
- Reminders
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View ServiceNow HR Service Delivery Profile](https://www.capterra.com.au/software/152878/servicenow-hr-service-management)
- [View Connecteam Profile](https://www.capterra.com.au/software/153140/connecteam)
- [View Original Comparison](https://www.capterra.com.au/compare/152878/153140/servicenow-hr-service-management/vs/connecteam)

-----

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