---
description: Compare ServiceNow vs Nexa.itsm to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceNow vs Nexa.itsm Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Business Management Software](/directory/30532/business-management/software) > [ServiceNow \<span\>vs\</span\> Nexa.itsm](https://www.capterra.com.au/compare/152871/1065042/servicenow/vs/nexa-itsm)

# Compare ServiceNow vs Nexa.itsm

Canonical: https://www.capterra.com.au/compare/152871/1065042/servicenow/vs/nexa-itsm

> Detailed comparison between ServiceNow and Nexa.itsm. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow | Nexa.itsm |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 344 | 0 |
| **Starting Price** | USD 100.00 | EUR 300.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, 24/7 (Live rep) |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### ServiceNow

ServiceNow CMDB is used by IT departments, system administrators, IT operations managers, digital product teams, and enterprise organizations.

### Nexa.itsm

Organizations of any size and industry seeking a flexible ITSM platform adaptable to any level of IT maturity, from basic operations to fully automated enterprise workflows.

## Key features

### ServiceNow

- API
- Activity Dashboard
- Alerts/Escalation
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Change Management
- Contract/License Management
- Customisable Branding
- Incident Management
- Inventory Management
- Knowledge Base Management
- Problem Management
- Reporting & Statistics
- Service Catalog
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Workflow Management

### Nexa.itsm

- API
- Activity Dashboard
- Alerts/Escalation
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Change Management
- Contract/License Management
- Customisable Branding
- Incident Management
- Inventory Management
- Knowledge Base Management
- Problem Management
- Reporting & Statistics
- Service Catalog
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Support Ticket Tracking
- Task Management
- Workflow Management

## Links

- [View ServiceNow Profile](https://www.capterra.com.au/software/152871/servicenow)
- [View Nexa.itsm Profile](https://www.capterra.com.au/software/1065042/nexa-itsm)
- [View Original Comparison](https://www.capterra.com.au/compare/152871/1065042/servicenow/vs/nexa-itsm)

-----

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