---
description: Compare eWay-CRM vs ChatGuru to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eWay-CRM vs ChatGuru Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Manufacturing Software](/directory/30918/manufacturing/software) > [eWay-CRM \<span\>vs\</span\> ChatGuru](https://www.capterra.com.au/compare/152769/212407/eway-crm/vs/zapguru)

# Compare eWay-CRM vs ChatGuru

Canonical: https://www.capterra.com.au/compare/152769/212407/eway-crm/vs/zapguru

> Detailed comparison between eWay-CRM and ChatGuru. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | eWay-CRM | ChatGuru |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 820 | 2 |
| **Starting Price** | USD 20.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### eWay-CRM

Small to mid-size businesses and services using Outlook and Microsoft 365—construction, consultants, insurers, manufacturers—teams needing integrated CRM for email tracking, quoting, and reporting.

### ChatGuru

Small and midsize businesses, sales teams, customer service teams, healthcare providers, financial services firms, ecommerce companies

## Key features

### eWay-CRM

- API
- Accounting
- Ad hoc Reporting
- Auto-Dialer
- Batch Processing
- Calendar/Reminder System
- Client Management
- Committee Management
- Contact Management
- Customizable Reports
- Deal Management
- Document Templates
- For Startups
- Interaction Tracking
- Lead Management
- MES
- Performance Management
- Pipeline Reports
- Project Planning
- Scheduling

### ChatGuru

- API
- Contact Management
- Customizable Reports
- Interaction Tracking
- Lead Management

## Links

- [View eWay-CRM Profile](https://www.capterra.com.au/software/152769/eway-crm)
- [View ChatGuru Profile](https://www.capterra.com.au/software/212407/zapguru)
- [View Original Comparison](https://www.capterra.com.au/compare/152769/212407/eway-crm/vs/zapguru)

-----

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