---
description: Compare eWay-CRM vs Bigin by Zoho CRM to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eWay-CRM vs Bigin by Zoho CRM Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Manufacturing Software](/directory/30918/manufacturing/software) > [eWay-CRM \<span\>vs\</span\> Bigin by Zoho CRM](https://www.capterra.com.au/compare/152769/204998/eway-crm/vs/bigin-by-zoho-crm)

# Compare eWay-CRM vs Bigin by Zoho CRM

Canonical: https://www.capterra.com.au/compare/152769/204998/eway-crm/vs/bigin-by-zoho-crm

> Detailed comparison between eWay-CRM and Bigin by Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | eWay-CRM | Bigin by Zoho CRM |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 820 | 724 |
| **Starting Price** | USD 20.00 | USD 1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### eWay-CRM

Small to mid-size businesses and services using Outlook and Microsoft 365—construction, consultants, insurers, manufacturers—teams needing integrated CRM for email tracking, quoting, and reporting.

### Bigin by Zoho CRM

Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits.

## Key features

### eWay-CRM

- API
- Calendar/Reminder System
- Client Management
- Client Tracking
- Customizable Reports
- Dashboard
- Deal Management
- Engagement Tracking
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Personalization
- Pipeline Reports
- Project Management
- Referral Tracking
- Reminders
- Scheduling
- Segmentation
- Status Tracking

### Bigin by Zoho CRM

- API
- Calendar/Reminder System
- Client Management
- Client Tracking
- Customizable Reports
- Dashboard
- Deal Management
- Engagement Tracking
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Personalization
- Pipeline Reports
- Project Management
- Referral Tracking
- Reminders
- Scheduling
- Segmentation
- Status Tracking

## Links

- [View eWay-CRM Profile](https://www.capterra.com.au/software/152769/eway-crm)
- [View Bigin by Zoho CRM Profile](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm)
- [View Original Comparison](https://www.capterra.com.au/compare/152769/204998/eway-crm/vs/bigin-by-zoho-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"eWay-CRM vs Bigin by Zoho CRM Comparison - Capterra Australia 2026","description":"Compare eWay-CRM vs Bigin by Zoho CRM to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/152769/204998/eway-crm/vs/bigin-by-zoho-crm","about":[{"@id":"https://www.capterra.com.au/software/152769/eway-crm#software"},{"@id":"https://www.capterra.com.au/software/204998/bigin-by-zoho-crm#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/152769/204998/eway-crm/vs/bigin-by-zoho-crm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/compare/152769/204998/eway-crm/vs/bigin-by-zoho-crm#webpage","isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"eWay-CRM","description":"eWay-CRM: The CRM That Lives Inside Microsoft 365\n\nManage clients, track sales, deliver projects, and run marketing campaigns — all without leaving Microsoft Outlook or Teams. \n\neWay-CRM is your complete business hub, built directly into Microsoft 365.\n\t• Outlook: Organize and share emails, contacts, and meetings — all linked to your customers and deals.\n\t• Teams: Chat about your customers, share insights, turn conversations into tasks, and keep everyone on the same page.\n\t• SharePoint: Store and manage documents in structured folders tied to clients, projects, or deals.\n\t• Power BI: Build insightful reports in Power BI using eWay-CRM data, and pin them to your CRM. Stay on track and make confident, data-driven decisions.\n\t• Power Automate: Automate your workflows, connect with external apps, and eliminate repetitive tasks with just a few clicks.\n\t\nDon’t need to switch platforms or learn a new system — enhance what you already use with eWay-CRM.\n\nBring CRM directly into Microsoft 365.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2736e46b-6278-41ec-afd2-258630904a93.png","url":"https://www.capterra.com.au/software/152769/eway-crm","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/152769/eway-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":820},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Android, Platform ios, Platform ipad"},{"name":"Bigin by Zoho CRM","description":"Bigin by Zoho CRM is a customer relationship management system tailored for small businesses to streamline sales, marketing, and customer service. Its intuitive pipeline management tracks opportunities across sales stages with customizable workflows. The platform helps teams centralize customer data, consolidating records and files in one location.\n\nIt supports multichannel communication via email sync, built-in telephony, and WhatsApp integration, while connecting with tools, such as Google Workspace and Zapier to boost automation. It includes various features, such as email workflows, lead assignment, and stage-specific actions.\n\nBigin also offers tools for scheduling calls, tasks, and events, with reminders to stay organized. Its mobile app ensures access to customer data on the go.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/15e7733a-538c-431f-96d8-917898e27b9a.jpeg","url":"https://www.capterra.com.au/software/204998/bigin-by-zoho-crm","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/204998/bigin-by-zoho-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":724},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Manufacturing Software","position":2,"item":"/directory/30918/manufacturing/software","@type":"ListItem"},{"name":"eWay-CRM vs Bigin by Zoho CRM","position":3,"item":"https://www.capterra.com.au/compare/152769/204998/eway-crm/vs/bigin-by-zoho-crm","@type":"ListItem"}],"@id":"https://www.capterra.com.au/compare/152769/204998/eway-crm/vs/bigin-by-zoho-crm#breadcrumblist"}]}
</script>