---
description: Compare Talkable vs Referral Factory to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Talkable vs Referral Factory Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Referral Software](/directory/30681/referral/software) > [Talkable \<span\>vs\</span\> Referral Factory](https://www.capterra.com.au/compare/152418/218230/talkable/vs/referral-factory)

# Compare Talkable vs Referral Factory

Canonical: https://www.capterra.com.au/compare/152418/218230/talkable/vs/referral-factory

> Detailed comparison between Talkable and Referral Factory. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Talkable | Referral Factory |
| **Overall rating** | 4.8/5 | 4.8/5 |
| **Total Reviews** | 35 | 162 |
| **Starting Price** | - | USD 200.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### Talkable

eCommerce brands with $4M+ of annual revenue who wish to increase sales through their existing customer base.

### Referral Factory

No-code referral software for mid-size and large companies to launch a white-labeled customer referral program, ask for referrals, track results, and automate rewards for successful referrals.

## Key features

### Talkable

- API
- Activity Tracking
- Campaign Management
- Campaign Planning
- Customer Segmentation
- Customisable Branding
- Customizable Reports
- Customizable Templates
- Discount Management
- Email Marketing
- For Customer Referrals
- Fraud Detection
- Lead Capture
- Lead Engagement
- Performance Metrics
- Real-Time Reporting
- Referral Templates
- Referral Tracking
- Reporting & Statistics
- Social Media Integration

### Referral Factory

- API
- Activity Tracking
- Campaign Management
- Campaign Planning
- Customer Segmentation
- Customisable Branding
- Customizable Reports
- Customizable Templates
- Discount Management
- Email Marketing
- For Customer Referrals
- Fraud Detection
- Lead Capture
- Lead Engagement
- Performance Metrics
- Real-Time Reporting
- Referral Templates
- Referral Tracking
- Reporting & Statistics
- Social Media Integration

## Links

- [View Talkable Profile](https://www.capterra.com.au/software/152418/talkable)
- [View Referral Factory Profile](https://www.capterra.com.au/software/218230/referral-factory)
- [View Original Comparison](https://www.capterra.com.au/compare/152418/218230/talkable/vs/referral-factory)

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