---
description: Compare HubSpot CRM vs Live Chat Software to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HubSpot CRM vs Live Chat Software Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [HubSpot CRM \<span\>vs\</span\> Live Chat Software](https://www.capterra.com.au/compare/152373/1073574/hubspot-crm/vs/Live-Chat-Software)

# Compare HubSpot CRM vs Live Chat Software

Canonical: https://www.capterra.com.au/compare/152373/1073574/hubspot-crm/vs/Live-Chat-Software

> Detailed comparison between HubSpot CRM and Live Chat Software. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HubSpot CRM | Live Chat Software |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 4451 | 0 |
| **Starting Price** | USD 20.00 | USD 45.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Linux (Desktop), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online |

## Best for

### HubSpot CRM

The HubSpot CRM is built for growing teams to attract, engage and delight customers.

### Live Chat Software

Businesses of all sizes, including e-commerce, customer support teams, startups, and service providers, looking to enhance customer engagement and provide instant, real-time support.

## Key features

### HubSpot CRM

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Collaboration Tools
- Contact Management
- Data Import/Export
- Deal Management
- Document Storage
- Drag & Drop
- Interaction Tracking
- Lead Management
- Mobile Access
- Pipeline Reports
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reminders
- Reporting/Analytics
- Search/Filter
- Task Management

### Live Chat Software

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Collaboration Tools
- Contact Management
- Data Import/Export
- Document Storage
- Drag & Drop
- Interaction Tracking
- Mobile Access
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reminders
- Reporting/Analytics
- Search/Filter
- Task Management

## Links

- [View HubSpot CRM Profile](https://www.capterra.com.au/software/152373/hubspot-crm)
- [View Live Chat Software Profile](https://www.capterra.com.au/software/1073574/Live-Chat-Software)
- [View Original Comparison](https://www.capterra.com.au/compare/152373/1073574/hubspot-crm/vs/Live-Chat-Software)

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