---
description: Compare CTM vs Zoiper to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CTM vs Zoiper Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [CTM \<span\>vs\</span\> Zoiper](https://www.capterra.com.au/compare/152004/158719/call-tracking-software/vs/zoiper)

# Compare CTM vs Zoiper

Canonical: https://www.capterra.com.au/compare/152004/158719/call-tracking-software/vs/zoiper

> Detailed comparison between CTM and Zoiper. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CTM | Zoiper |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 150 | 112 |
| **Starting Price** | USD 79.00 | EUR 49.95 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Documentation |

## Best for

### CTM

CTM is used by marketing agencies, digital marketers, sales teams, contact centers, and global organizations.

### Zoiper

VoIP-enabled, on-premise and web-based custom softphone platform that allows individuals, as well as businesses of all sizes, place audio and video calls with call transfer functionality and more.

## Key features

### CTM

- API
- Access Controls/Permissions
- CRM
- Call Center Management
- Call Recording
- Call Routing
- Call Transfer
- Caller ID
- Caller Profiles
- Chat/Messaging
- Contact Management
- Data Import/Export
- Interaction Tracking
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Natural Language Processing
- Reporting & Statistics
- SMS Messaging
- Voice Mail

### Zoiper

- API
- Access Controls/Permissions
- CRM
- Call Center Management
- Call Recording
- Call Routing
- Call Transfer
- Caller ID
- Caller Profiles
- Chat/Messaging
- Contact Management
- Data Import/Export
- Interaction Tracking
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Reporting & Statistics
- SMS Messaging
- Voice Mail

## Links

- [View CTM Profile](https://www.capterra.com.au/software/152004/call-tracking-software)
- [View Zoiper Profile](https://www.capterra.com.au/software/158719/zoiper)
- [View Original Comparison](https://www.capterra.com.au/compare/152004/158719/call-tracking-software/vs/zoiper)

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