---
description: Compare Drift vs Chaport to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Drift vs Chaport Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/34135/ai-sales-assistant/software) > [Drift \<span\>vs\</span\> Chaport](https://www.capterra.com.au/compare/150371/164545/drift/vs/chaport-live-chat)

# Compare Drift vs Chaport

Canonical: https://www.capterra.com.au/compare/150371/164545/drift/vs/chaport-live-chat

> Detailed comparison between Drift and Chaport. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Drift | Chaport |
| **Overall rating** | 4.5/5 | 4.9/5 |
| **Total Reviews** | 200 | 63 |
| **Starting Price** | - | USD 29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### Drift

Businesses that want to translate conversational data and buyer behavior into deeper customer relationships, more pipeline and revenue, and a modernized B2B website experience.

### Chaport

E-commerce, software vendors, and other companies of all sizes that want to engage with their website visitors, get more qualified leads, increase sales, improve and automate customer service.

## Key features

### Drift

- AI/Machine Learning
- API
- CRM
- Canned Responses
- Chat/Messaging
- Code-free Development
- Email Management
- For Sales/Marketing
- Language Detection
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### Chaport

- AI/Machine Learning
- API
- CRM
- Canned Responses
- Chat/Messaging
- Code-free Development
- Email Management
- For Sales/Marketing
- Language Detection
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Drift Profile](https://www.capterra.com.au/software/150371/drift)
- [View Chaport Profile](https://www.capterra.com.au/software/164545/chaport-live-chat)
- [View Original Comparison](https://www.capterra.com.au/compare/150371/164545/drift/vs/chaport-live-chat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Drift vs Chaport Comparison - Capterra Australia 2026","description":"Compare Drift vs Chaport to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/150371/164545/drift/vs/chaport-live-chat","about":[{"@id":"https://www.capterra.com.au/software/150371/drift#software"},{"@id":"https://www.capterra.com.au/software/164545/chaport-live-chat#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/150371/164545/drift/vs/chaport-live-chat#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.au/compare/150371/164545/drift/vs/chaport-live-chat#webpage","publisher":{"@id":"https://www.capterra.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.capterra.com.au/#website"}},{"name":"Drift","description":"Drift is a human-centric, AI-powered buyer engagement platform.\n\nA platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey.\nA platform that not only helps businesses translate conversational data and buyer behavior into deeper customer relationships, more pipeline and revenue, but a platform that completely modernizes the B2B website experience.\n\nDrift was built to transform the B2B buying process, and we continue to innovate as that process changes. Our goal is for your teams to not burn hours moving between disparate systems in order to deliver the best possible customer experience, but to spend more time doing what they do best — building pipeline, closing deals and strengthening customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7aa71c1f-3b49-4c75-9300-90dd055e82b6.png","url":"https://www.capterra.com.au/software/150371/drift","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/150371/drift#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":200,"ratingValue":4.5},"operatingSystem":"Cloud, Android, Platform ios"},{"name":"Chaport","description":"Chaport is a modern live chat solution with chatbots, auto-invitations, knowledge base, integrations with email, Facebook, Viber, and Telegram, offline messaging, employee-to-employee transferring, group chat capabilities, and much more. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Besides, it provides web-, desktop, and mobile apps so that you can chat with customers from any device and location.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/36b9cfc2-1024-4866-b437-9898fa4d3497.png","url":"https://www.capterra.com.au/software/164545/chaport-live-chat","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/164545/chaport-live-chat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":63,"ratingValue":4.9},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Sales Assistant Software","position":2,"item":"/directory/34135/ai-sales-assistant/software","@type":"ListItem"},{"name":"Drift vs Chaport","position":3,"item":"https://www.capterra.com.au/compare/150371/164545/drift/vs/chaport-live-chat","@type":"ListItem"}],"@id":"https://www.capterra.com.au/compare/150371/164545/drift/vs/chaport-live-chat#breadcrumblist"}]}
</script>