---
description: Compare VirtualPBX vs 800.com to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VirtualPBX vs 800.com Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [VirtualPBX \<span\>vs\</span\> 800.com](https://www.capterra.com.au/compare/149117/208208/business-voip/vs/800-com)

# Compare VirtualPBX vs 800.com

Canonical: https://www.capterra.com.au/compare/149117/208208/business-voip/vs/800-com

> Detailed comparison between VirtualPBX and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | VirtualPBX | 800.com |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 38 | 347 |
| **Starting Price** | USD 15.00 | USD 149.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### VirtualPBX

VirtualPBX serves small businesses.

### 800.com

800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type.

## Key features

### VirtualPBX

- API
- Archiving & Retention
- CRM
- Call Disposition
- Call Routing
- Call Screening
- Call Tracking
- Callback Scheduling
- Contact Database
- Customisable Caller ID
- Customizable Reports
- Fax Management
- Live Chat
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Center
- Voicemail Transcription

### 800.com

- API
- Archiving & Retention
- CRM
- Call Disposition
- Call Routing
- Call Screening
- Call Tracking
- Callback Scheduling
- Contact Database
- Customisable Caller ID
- Customizable Reports
- Fax Management
- Live Chat
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Center
- Voicemail Transcription

## Links

- [View VirtualPBX Profile](https://www.capterra.com.au/software/149117/business-voip)
- [View 800.com Profile](https://www.capterra.com.au/software/208208/800-com)
- [View Original Comparison](https://www.capterra.com.au/compare/149117/208208/business-voip/vs/800-com)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"VirtualPBX vs 800.com Comparison - Capterra Australia 2026","description":"Compare VirtualPBX vs 800.com to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/149117/208208/business-voip/vs/800-com","about":[{"@id":"https://www.capterra.com.au/software/149117/business-voip#software"},{"@id":"https://www.capterra.com.au/software/208208/800-com#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/149117/208208/business-voip/vs/800-com#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/149117/208208/business-voip/vs/800-com#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.capterra.com.au/#website"}},{"name":"VirtualPBX","description":"VirtualPBX gives you a complete business phone system for $15/user/month with every feature already included. No confusing plans. No feature gates. No surprises.\nJust smarter voice for your business, whether your team is at a desk, on the road, or working from home.\nAdd AI FrontDesk whenever you're ready for intelligent 24/7 call handling, and grow into advanced messaging or contact center capabilities as your needs evolve.\nMost importantly, you're backed by knowledgeable, U.S.-based support from people who genuinely know the platform and understand small business. Because having the right technology is important—but having the right people behind it matters too.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3e966108-d7c5-4ba1-8ce6-d88e53c6d639.png","url":"https://www.capterra.com.au/software/149117/business-voip","@id":"https://www.capterra.com.au/software/149117/business-voip#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":38,"ratingValue":4.7},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"800.com","description":"800.com is an AI-powered business phone and call intelligence platform trusted by more than 45,000 companies, from solo operators to multi-location agencies. It combines a modern cloud phone, marketing call tracking, and built-in AI on a single platform — so every call gets answered, attributed, and turned into action.\n\nActivate a toll-free, local, or premium vanity number in minutes, or port your existing number for free. Take calls anywhere using the desktop and iOS/Android apps with VoIP and Wi-Fi calling, and route every call exactly where it needs to go with standard, sequential, or simultaneous forwarding, custom hours, extensions, voicemail with transcription, business greetings, and call screening.\n\nThe AI layer is what sets 800.com apart from legacy VoIP providers. 800 AI Agents answer your calls 24/7 — qualifying leads, booking appointments on Google Calendar or Calendly, and handling FAQs in your own voice and brand, with no engineering required. 800 Intelligence runs on top","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b12cd8bd-097e-4944-897c-3a6b7e1c739b.png","url":"https://www.capterra.com.au/software/208208/800-com","@id":"https://www.capterra.com.au/software/208208/800-com#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":347,"ratingValue":4.7},"offers":{"price":"149","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.au/compare/149117/208208/business-voip/vs/800-com#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Telephony Software","position":2,"item":"/directory/30084/telephony/software","@type":"ListItem"},{"name":"VirtualPBX vs 800.com","position":3,"item":"https://www.capterra.com.au/compare/149117/208208/business-voip/vs/800-com","@type":"ListItem"}]}]}
</script>
