17 years helping Australian businesses
choose better software

INSIDE vs Botsplash

USD 120.00/month
Not provided by vendor

Overall

4.6 (41)

Overall

4.5 (55)
Luxury fashion, beauty, jewellery, government, utilities and telecoms, automotive, hospitality and travel, financial institutions, universities, electronics, and any organization who prioritizes CX.
Botsplash is designed for medium to enterprise-sized businesses across a broad spectrum of industries seeking to enhance their customer engagement through digital channels.
10/10
  • AI/Machine Learning
  • Customer Service Analytics
  • Engagement Tracking
  • Lead Capture
  • Monitoring
  • Natural Language Processing
  • Real-Time Data
  • Support Ticket Management
  • Surveys & Feedback
  • Transfers/Routing
10/10
  • AI/Machine Learning
  • Customer Service Analytics
  • Engagement Tracking
  • Lead Capture
  • Monitoring
  • Natural Language Processing
  • Real-Time Data
  • Support Ticket Management
  • Surveys & Feedback
  • Transfers/Routing
  • Cloud-based
  • On-premises
  • Cloud-based
  • On-premises
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat