---
description: Compare ScreenConnect vs Loom to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ScreenConnect vs Loom Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/32623/it-ticketing-systems-software/software) > [ScreenConnect \<span\>vs\</span\> Loom](https://www.capterra.com.au/compare/147830/191187/ScreenConnect/vs/loom)

# Compare ScreenConnect vs Loom

Canonical: https://www.capterra.com.au/compare/147830/191187/ScreenConnect/vs/loom

> Detailed comparison between ScreenConnect and Loom. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ScreenConnect | Loom |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1895 | 518 |
| **Starting Price** | USD 30.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### ScreenConnect

ScreenConnect is used by IT professionals, education institutions, government agencies, financial services, retail businesses, restaurants, and internal IT departments.

### Loom

Loom customers report time-savings, fewer meetings, increased prospecting success rates, and more efficient teamwork with video messaging.

## Key features

### ScreenConnect

- Access Controls/Permissions
- Activity Dashboard
- Annotations
- Collaboration Tools
- Communication Management
- Customisable Branding
- Discussions/Forums
- File Sharing
- File Transfer
- Mobile Access
- Projections
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Scheduling
- Screen Recording Software
- Screen Sharing
- Search/Filter
- Third-Party Integrations

### Loom

- Access Controls/Permissions
- Activity Dashboard
- Annotations
- Collaboration Tools
- Communication Management
- Customisable Branding
- Discussions/Forums
- File Sharing
- File Transfer
- Mobile Access
- Projections
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Scheduling
- Screen Recording Software
- Screen Sharing
- Search/Filter
- Third-Party Integrations

## Links

- [View ScreenConnect Profile](https://www.capterra.com.au/software/147830/ScreenConnect)
- [View Loom Profile](https://www.capterra.com.au/software/191187/loom)
- [View Original Comparison](https://www.capterra.com.au/compare/147830/191187/ScreenConnect/vs/loom)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ScreenConnect vs Loom Comparison - Capterra Australia 2026","description":"Compare ScreenConnect vs Loom to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.","url":"https://www.capterra.com.au/compare/147830/191187/ScreenConnect/vs/loom","about":[{"@id":"https://www.capterra.com.au/software/147830/ScreenConnect#software"},{"@id":"https://www.capterra.com.au/software/191187/loom#software"}],"breadcrumb":{"@id":"https://www.capterra.com.au/compare/147830/191187/ScreenConnect/vs/loom#breadcrumblist"},"@id":"https://www.capterra.com.au/compare/147830/191187/ScreenConnect/vs/loom#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.capterra.com.au/#organization"}},{"name":"ScreenConnect","description":"ScreenConnect is remote support and access software that resolves technical issues securely on any device. Its remote support feature enables instant troubleshooting across Windows, Mac, Linux, and mobile devices, minimizing downtime. With 24/7 secure remote access, technical teams can discreetly manage endpoints without disrupting users, while privileged access management enforces least-privilege policies for enhanced security.\nFeatures include live camera sharing for technicians to view and resolve issues in real time, backstage troubleshooting for seamless support, and event-driven automations that help teams stay proactive. Advanced encryption ensures data security throughout all operations. Available on-premises or in the cloud, ScreenConnect maintains smooth operations with its comprehensive toolset and scalable architecture.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c973522e-4ba9-420c-8d20-f6f0c26f90d6.png","url":"https://www.capterra.com.au/software/147830/ScreenConnect","@id":"https://www.capterra.com.au/software/147830/ScreenConnect#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1895},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Loom","description":"Loom is video messaging for work. Combining the expressiveness of video with the convenience of messaging, Loom is a new, more efficient and effective way of bringing your work to life and communicating with co-workers and customers.\n\nWith Loom, teams can record the screen, voice, and face to create an instantly shareable video in less time than it would take to type an email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2346ac44-ebb0-4973-84d0-4cc2276b8f6e.jpeg","url":"https://www.capterra.com.au/software/191187/loom","@id":"https://www.capterra.com.au/software/191187/loom#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":518},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.au/compare/147830/191187/ScreenConnect/vs/loom#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Ticketing Systems Software","position":2,"item":"/directory/32623/it-ticketing-systems-software/software","@type":"ListItem"},{"name":"ScreenConnect vs Loom","position":3,"item":"https://www.capterra.com.au/compare/147830/191187/ScreenConnect/vs/loom","@type":"ListItem"}]}]}
</script>