---
description: Compare ScreenConnect vs Medallia Agent Connect to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ScreenConnect vs Medallia Agent Connect Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [ScreenConnect \<span\>vs\</span\> Medallia Agent Connect](https://www.capterra.com.au/compare/147830/181460/ScreenConnect/vs/stella-connect)

# Compare ScreenConnect vs Medallia Agent Connect

Canonical: https://www.capterra.com.au/compare/147830/181460/ScreenConnect/vs/stella-connect

> Detailed comparison between ScreenConnect and Medallia Agent Connect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ScreenConnect | Medallia Agent Connect |
| **Overall rating** | 4.7/5 | 4.9/5 |
| **Total Reviews** | 1896 | 18 |
| **Starting Price** | USD 30.00 | USD 39.00 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### ScreenConnect

ScreenConnect is used by IT professionals, education institutions, government agencies, financial services, retail businesses, restaurants, and internal IT departments.

### Medallia Agent Connect

Stella Connect by Medallia helps growing startups, large enterprises, SMBS, and BPOs collect real-time customer feedback, streamline QA, and power in-the-moment agent coaching.

## Key features

### ScreenConnect

- API
- Access Management
- Alerts/Escalation
- Attendee Management
- Collaboration Tools
- Customizable Reports
- Dashboard
- Help Desk Management
- Live Chat
- Monitoring
- Presentation Streaming
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Search/Filter
- Surveys & Feedback
- Third-Party Integrations
- Video Conferencing

### Medallia Agent Connect

- API
- Alerts/Escalation
- Collaboration Tools
- Dashboard
- Live Chat
- Monitoring
- Performance Management
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Surveys & Feedback
- Third-Party Integrations
- Video Conferencing

## Links

- [View ScreenConnect Profile](https://www.capterra.com.au/software/147830/ScreenConnect)
- [View Medallia Agent Connect Profile](https://www.capterra.com.au/software/181460/stella-connect)
- [View Original Comparison](https://www.capterra.com.au/compare/147830/181460/ScreenConnect/vs/stella-connect)

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