---
description: Compare USU IT Service Management vs CMDBuild to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: USU IT Service Management vs CMDBuild Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [USU IT Service Management \<span\>vs\</span\> CMDBuild](https://www.capterra.com.au/compare/147064/149326/usu-valuemation-itsdm/vs/cmdbuild)

# Compare USU IT Service Management vs CMDBuild

Canonical: https://www.capterra.com.au/compare/147064/149326/usu-valuemation-itsdm/vs/cmdbuild

> Detailed comparison between USU IT Service Management and CMDBuild. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | USU IT Service Management | CMDBuild |
| **Overall rating** | - | 4.3/5 |
| **Total Reviews** | 0 | 13 |
| **Starting Price** | EUR 30,000.00 | EUR 0.01 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### USU IT Service Management

We serve large to medium-sized enterprises independent from industry sectors and IT service providers.

### CMDBuild

Local and central Public Administrations, Banks, Hospitals, Schools and Universities, Service companies, Industrial companies with production facilities.

## Key features

### USU IT Service Management

- API
- Activity Tracking
- Asset Tracking
- Capacity Management
- Contract/License Management
- Customizable Reports
- Dashboard
- Email Management
- Event Logs
- IT Asset Tracking
- IT Reporting
- License Management
- Maintenance Scheduling
- Monitoring
- Project Management
- Real-Time Reporting
- Single Sign On
- Supplier Management
- Support Ticket Management
- Workflow Management

### CMDBuild

- API
- Activity Tracking
- Asset Tracking
- Capacity Management
- Contract/License Management
- Customizable Reports
- Dashboard
- Email Management
- Event Logs
- IT Asset Tracking
- IT Reporting
- License Management
- Maintenance Scheduling
- Monitoring
- Project Management
- Real-Time Reporting
- Single Sign On
- Supplier Management
- Support Ticket Management
- Workflow Management

## Links

- [View USU IT Service Management Profile](https://www.capterra.com.au/software/147064/usu-valuemation-itsdm)
- [View CMDBuild Profile](https://www.capterra.com.au/software/149326/cmdbuild)
- [View Original Comparison](https://www.capterra.com.au/compare/147064/149326/usu-valuemation-itsdm/vs/cmdbuild)

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