---
description: Compare ISL Light vs Zoho Assist to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ISL Light vs Zoho Assist Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [ISL Light \<span\>vs\</span\> Zoho Assist](https://www.capterra.com.au/compare/146892/181775/isl-light/vs/zoho-assist)

# Compare ISL Light vs Zoho Assist

Canonical: https://www.capterra.com.au/compare/146892/181775/isl-light/vs/zoho-assist

> Detailed comparison between ISL Light and Zoho Assist. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ISL Light | Zoho Assist |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 779 | 1374 |
| **Starting Price** | USD 34.90 | INR 480.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### ISL Light

ISL Online software is trusted by IT companies of all sizes, across all industry sectors, especially IT, healthcare, universities, banks and governments.  Strongest markets are Japan, Europe and US.

### Zoho Assist

Outsourced IT \&amp; MSP Support, IT Support, Customer Help Desks.

## Key features

### ISL Light

- API
- Chat/Messaging
- Customisable Branding
- Customizable Reports
- Dashboard
- Diagnostics Tools
- File Transfer
- Live Chat
- Mobile Screen Sharing
- Monitoring
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- On-Demand Recording
- Real-Time Chat
- SSL Security
- Screen Sharing
- Session Transfer
- Surveys & Feedback
- Video Chat
- Video Conferencing

### Zoho Assist

- API
- Chat/Messaging
- Customisable Branding
- Customizable Reports
- Dashboard
- Diagnostics Tools
- File Transfer
- Live Chat
- Mobile Screen Sharing
- Monitoring
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- On-Demand Recording
- Real-Time Chat
- SSL Security
- Screen Sharing
- Session Transfer
- Surveys & Feedback
- Video Chat
- Video Conferencing

## Links

- [View ISL Light Profile](https://www.capterra.com.au/software/146892/isl-light)
- [View Zoho Assist Profile](https://www.capterra.com.au/software/181775/zoho-assist)
- [View Original Comparison](https://www.capterra.com.au/compare/146892/181775/isl-light/vs/zoho-assist)

-----

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