---
description: Compare ISL Light vs Ticketing As A Service to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ISL Light vs Ticketing As A Service Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [RMM Software](/directory/31715/remote-monitoring-and-management-software/software) > [ISL Light \<span\>vs\</span\> Ticketing As A Service](https://www.capterra.com.au/compare/146892/1071849/isl-light/vs/Ticketing-As-A-Service)

# Compare ISL Light vs Ticketing As A Service

Canonical: https://www.capterra.com.au/compare/146892/1071849/isl-light/vs/Ticketing-As-A-Service

> Detailed comparison between ISL Light and Ticketing As A Service. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ISL Light | Ticketing As A Service |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 779 | 0 |
| **Starting Price** | USD 34.90 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### ISL Light

ISL Online software is trusted by IT companies of all sizes, across all industry sectors, especially IT, healthcare, universities, banks and governments.  Strongest markets are Japan, Europe and US.

### Ticketing As A Service

\-

## Key features

### ISL Light

- API
- Access Controls/Permissions
- Activity Dashboard
- Collaboration Tools
- Customizable Reports
- Monitoring
- Multi-Channel Communication
- Presentation Streaming
- Real-Time Data
- Real-Time Notifications
- Reporting/Analytics
- Secure Data Storage
- Service Level Agreement (SLA) Management
- Single Sign On
- Third-Party Integrations
- Video Chat
- Video Conferencing
- Video Support
- Whiteboard
- Workflow Management

### Ticketing As A Service

- API
- Access Controls/Permissions
- Activity Dashboard
- Collaboration Tools
- Multi-Channel Communication
- Real-Time Notifications
- Reporting/Analytics
- Secure Data Storage
- Service Level Agreement (SLA) Management
- Single Sign On
- Third-Party Integrations
- Workflow Management

## Links

- [View ISL Light Profile](https://www.capterra.com.au/software/146892/isl-light)
- [View Ticketing As A Service Profile](https://www.capterra.com.au/software/1071849/Ticketing-As-A-Service)
- [View Original Comparison](https://www.capterra.com.au/compare/146892/1071849/isl-light/vs/Ticketing-As-A-Service)

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