---
description: Compare Xurrent vs LogMeIn Rescue to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Xurrent vs LogMeIn Rescue Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Change Management Software](/directory/30958/change-management/software) > [Xurrent \<span\>vs\</span\> LogMeIn Rescue](https://www.capterra.com.au/compare/146207/161344/itrp/vs/logmein-rescue)

# Compare Xurrent vs LogMeIn Rescue

Canonical: https://www.capterra.com.au/compare/146207/161344/itrp/vs/logmein-rescue

> Detailed comparison between Xurrent and LogMeIn Rescue. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Xurrent | LogMeIn Rescue |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 27 | 163 |
| **Starting Price** | USD 5.00 | USD 149.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### Xurrent

IT leaders, service providers, and enterprises seeking modern ITSM and service management solutions.  Businesses looking for AI-powered automation, streamlined workflows, and improved efficiency.

### LogMeIn Rescue

Enterprise and upper midmarket IT teams, customer support and contact centers, MSPs, BPOs, and GSIs.

## Key features

### Xurrent

- API
- Access Controls/Permissions
- Alerts/Escalation
- Asset Tracking
- Availability Management
- Change Management
- Chat/Messaging
- Collaboration Tools
- Contract/License Management
- Customisable Branding
- Email Management
- File Sharing
- Incident Management
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Release Management
- Reporting/Analytics
- Surveys & Feedback
- Task Management

### LogMeIn Rescue

- API
- Access Controls/Permissions
- Alerts/Escalation
- Asset Tracking
- Availability Management
- Change Management
- Chat/Messaging
- Collaboration Tools
- Contract/License Management
- Customisable Branding
- Email Management
- File Sharing
- Incident Management
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Release Management
- Reporting/Analytics
- Surveys & Feedback
- Task Management

## Links

- [View Xurrent Profile](https://www.capterra.com.au/software/146207/itrp)
- [View LogMeIn Rescue Profile](https://www.capterra.com.au/software/161344/logmein-rescue)
- [View Original Comparison](https://www.capterra.com.au/compare/146207/161344/itrp/vs/logmein-rescue)

-----

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