18 years helping Australian businesses
choose better software
Employment Hero vs Zoho Desk
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
$19.00/month
USD 20.00/month
Overall
4.4
(240)
Overall
4.5
(2,198)
Business Owners, HR Managers, Payroll Managers, People and Culture Managers, CEOs, GMs, Payroll, HR and Business Advisors, Consultants, Accountants, Bookkeepers
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
- API
- Activity Tracking
- Customisable Branding
- Customizable Reports
- Document Management
- Email Management
- Performance Management
- Real-Time Data
- Real-Time Reporting
- Surveys & Feedback
- API
- Activity Tracking
- Customisable Branding
- Customizable Reports
- Document Management
- Email Management
- Performance Management
- Real-Time Data
- Real-Time Reporting
- Surveys & Feedback
- Cloud-based
- On-premises
- Cloud-based
- On-premises
- Live Online
- Webinars
- Documentation
- Videos
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat