---
description: Compare Aircall vs VoIP Office to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Aircall vs VoIP Office Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Aircall \<span\>vs\</span\> VoIP Office](https://www.capterra.com.au/compare/144486/182084/aircall/vs/voip-service-providers)

# Compare Aircall vs VoIP Office

Canonical: https://www.capterra.com.au/compare/144486/182084/aircall/vs/voip-service-providers

> Detailed comparison between Aircall and VoIP Office. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Aircall | VoIP Office |
| **Overall rating** | 4.2/5 | 4.2/5 |
| **Total Reviews** | 458 | 6 |
| **Starting Price** | USD 40.00 | USD 26.95 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars |

## Best for

### Aircall

Aircall is used by sales teams, customer support departments, call centers, IT operations, education providers, financial services, healthcare organizations, and marketing agencies.

### VoIP Office

VoIP solution designed for businesses of all sizes in healthcare, financial services, government, educational, travel, technology, and hospitality sectors to streamline communication processes.

## Key features

### Aircall

- API
- Access Controls/Permissions
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Routing
- Call Screening
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Multi-Channel Communication
- Queue Management
- Real-Time Analytics
- Real-Time Monitoring
- Reporting & Statistics
- SMS Messaging
- Unified Communications
- Video Conferencing
- Voicemail Transcription

### VoIP Office

- API
- Access Controls/Permissions
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Routing
- Call Screening
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Multi-Channel Communication
- Queue Management
- Real-Time Analytics
- Real-Time Monitoring
- Reporting & Statistics
- SMS Messaging
- Unified Communications
- Video Conferencing
- Voicemail Transcription

## Links

- [View Aircall Profile](https://www.capterra.com.au/software/144486/aircall)
- [View VoIP Office Profile](https://www.capterra.com.au/software/182084/voip-service-providers)
- [View Original Comparison](https://www.capterra.com.au/compare/144486/182084/aircall/vs/voip-service-providers)

-----

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