---
description: Compare Atera vs ServiceNow to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Atera vs ServiceNow Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [MSP Software](/directory/30921/msp/software) > [Atera \<span\>vs\</span\> ServiceNow](https://www.capterra.com.au/compare/144309/152871/atera/vs/servicenow)

# Compare Atera vs ServiceNow

Canonical: https://www.capterra.com.au/compare/144309/152871/atera/vs/servicenow

> Detailed comparison between Atera and ServiceNow. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Atera | ServiceNow |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 446 | 344 |
| **Starting Price** | USD 129.00 | USD 100.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Atera

It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more.

### ServiceNow

ServiceNow CMDB is used by IT departments, system administrators, IT operations managers, digital product teams, and enterprise organizations.

## Key features

### Atera

- API
- Approval Process Control
- Asset Tracking
- Customisable Branding
- Dashboard
- Email Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

### ServiceNow

- API
- Approval Process Control
- Asset Tracking
- Customisable Branding
- Dashboard
- Email Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

## Links

- [View Atera Profile](https://www.capterra.com.au/software/144309/atera)
- [View ServiceNow Profile](https://www.capterra.com.au/software/152871/servicenow)
- [View Original Comparison](https://www.capterra.com.au/compare/144309/152871/atera/vs/servicenow)

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