---
description: Compare Device42 vs ServiceNow to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Device42 vs ServiceNow Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [Device42 \<span\>vs\</span\> ServiceNow](https://www.capterra.com.au/compare/144214/152871/device42/vs/servicenow)

# Compare Device42 vs ServiceNow

Canonical: https://www.capterra.com.au/compare/144214/152871/device42/vs/servicenow

> Detailed comparison between Device42 and ServiceNow. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Device42 | ServiceNow |
| **Overall rating** | 4.8/5 | 4.5/5 |
| **Total Reviews** | 59 | 344 |
| **Starting Price** | USD 20.00 | USD 100.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### Device42

Ideal for organizations that need a single source of truth from one data center to multiple datacenters, and those that have hybrid IT, including resources and applications in multiple clouds.

### ServiceNow

ServiceNow CMDB is used by IT departments, system administrators, IT operations managers, digital product teams, and enterprise organizations.

## Key features

### Device42

- API
- Asset Lifecycle Management
- Asset Tracking
- Capacity Management
- Change Management
- Compliance Management
- Contract/License Management
- Dashboard
- Data Mapping
- IT Asset Management
- IT Reporting
- Impact Management
- Inventory Management
- Issue Auditing
- License Management
- Monitoring
- Real-Time Data
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Ticket Management

### ServiceNow

- API
- Asset Lifecycle Management
- Asset Tracking
- Capacity Management
- Change Management
- Compliance Management
- Contract/License Management
- Dashboard
- Data Mapping
- IT Asset Management
- IT Reporting
- Impact Management
- Inventory Management
- Issue Auditing
- License Management
- Monitoring
- Real-Time Data
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Ticket Management

## Links

- [View Device42 Profile](https://www.capterra.com.au/software/144214/device42)
- [View ServiceNow Profile](https://www.capterra.com.au/software/152871/servicenow)
- [View Original Comparison](https://www.capterra.com.au/compare/144214/152871/device42/vs/servicenow)

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