---
description: Compare Hiver vs Titan Email to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Australia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hiver vs Titan Email Comparison - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/30674/complaint-management/software) > [Hiver \<span\>vs\</span\> Titan Email](https://www.capterra.com.au/compare/142975/195493/hiver/vs/titan-email)

# Compare Hiver vs Titan Email

Canonical: https://www.capterra.com.au/compare/142975/195493/hiver/vs/titan-email

> Detailed comparison between Hiver and Titan Email. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hiver | Titan Email |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 146 | 128 |
| **Starting Price** | USD 55.00 | USD 1.49 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Best for

### Hiver

Customer service, finance, IT service management, human resources, technology and software, healthcare, education, logistics, travel and hospitality, and manufacturing.

### Titan Email

Professionals or small businesses looking for a comprehensive email suite that enables meaningful customer relationships.

## Key features

### Hiver

- Alerts/Notifications
- Autoresponders
- Canned Responses
- Customer Complaint Tracking
- Customizable Reports
- Customizable Templates
- Email Management
- Email Monitoring
- Email Templates
- Help Desk Management
- Inbox Management
- Monitoring
- Multi-User Collaboration
- Project Management
- Reminders
- Response Management
- Search/Filter
- Signature Management
- Support Ticket Management

### Titan Email

- Alerts/Notifications
- Autoresponders
- Canned Responses
- Customizable Templates
- Data Recovery
- Email Management
- Email Monitoring
- Email Templates
- Inbox Management
- Reminders
- Response Management
- Search/Filter
- Signature Management

## Links

- [View Hiver Profile](https://www.capterra.com.au/software/142975/hiver)
- [View Titan Email Profile](https://www.capterra.com.au/software/195493/titan-email)
- [View Original Comparison](https://www.capterra.com.au/compare/142975/195493/hiver/vs/titan-email)

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